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- Tasks: Engage with customers, assist in finding products, and create a welcoming shopping experience.
- Company: DFS is a leading furniture retailer known for quality and customer service.
- Benefits: Enjoy flexible hours, employee discounts, and a fun team environment.
- Why this job: Join a vibrant team and help customers create their dream homes while developing your skills.
- Qualifications: No prior experience needed; just bring your enthusiasm and passion for customer service.
- Other info: This role offers 20 hours per week, perfect for students balancing studies and work.
As a Retail Sales Advisor at DFS, you are the heartbeat of our store, greeting customers and guiding them to help them find their thing, be it a sofa, a bed or those little finishing touches that make their house a home. With your passion for great service and love for our products, you'll bring comfort and joy into every customer's home.
Let's be real - we understand life's busy. That's why we offer flexible working hours.
Contact Detail:
DFS Furniture Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - 20 Hours
✨Tip Number 1
Familiarise yourself with DFS products and services. Knowing the ins and outs of what you’ll be selling will not only boost your confidence but also impress potential employers during any informal chats or interviews.
✨Tip Number 2
Practice your customer service skills. Engage with friends or family in role-play scenarios where you assist them in finding products. This will help you demonstrate your ability to connect with customers and provide excellent service.
✨Tip Number 3
Visit a DFS store and observe how current Retail Sales Advisors interact with customers. Take notes on their approach, product knowledge, and how they create a welcoming atmosphere. This insight can be invaluable when discussing your own approach in an interview.
✨Tip Number 4
Network with current or former employees of DFS. They can provide you with insider tips about the company culture and what they look for in a candidate, which can give you an edge when applying through our website.
We think you need these skills to ace Retail Sales Advisor - 20 Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what DFS is looking for in a Retail Sales Advisor. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience in retail and customer service. Emphasise any previous roles where you have successfully engaged with customers and contributed to sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for DFS products. Mention specific examples of how you've helped customers in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DFS Furniture Ltd
✨Show Your Passion for Customer Service
As a Retail Sales Advisor, your enthusiasm for helping customers is key. Be prepared to share examples of how you've provided excellent service in the past and how you can bring that same energy to DFS.
✨Know the Products Inside Out
Familiarise yourself with the range of products DFS offers, from sofas to beds. Being knowledgeable about the features and benefits of these items will help you engage with customers and answer their questions confidently.
✨Demonstrate Your Team Spirit
DFS values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to a team goal or supported a colleague to enhance the customer experience.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle different customer situations, such as dealing with complaints or upselling products, and be ready to articulate your thought process.
