Casual Spa therapist

Casual Spa Therapist

Apply below after reading through all the details and supporting information regarding this job opportunity.
The Emory

A fantastic opportunity has arisen for an experienced and passionateCasual Spa Therapistto join the Surrenne department team at The Emory.

The Maybourne is proud to introduce a new architectural landmark to London. The final project designed by the late Lord Richard Rogers,The Emorywill be an exclusive, world-class hub of art and culture which marks the addition of a modern masterpiece to the group\’s global luxury estate. Situated on Knightsbridge and overlooking Hyde Park, The Emory will present 61 contemporary suites set over nine floors.

As aCasual Spa Therapistyou will be an exceptional team player and have a passion for delivering an outstanding guest experience. You will be an excellent and confident communicator and have the ability to interact with guests and clients to ensure a fantastic experience at The Emory.

Main responsibilities of the role include but are not limited to:

• Provide a full range of massage treatments to clients (male and female) to the standard required by The Emory including deep tissue, shiatsu and pressure point massage.
• Ensure that all treatments are delivered to the highest standard and LQA and Forbes standards are always adhered to.
• Ensure all clients are greeted in an appropriate manner and to The Emory standards. Ensuring that all complaints are dealt with in a reasonable, tactful and efficient way, referring complaints when necessary to the Health Club Manager.
• Confidently recommend and sell retail home care products and reach targets given by the Spa management.
• You may be required to provide any other reasonable Spa treatments to guests of which you are qualified to perform, e.g. manicure/pedicure, waxing, etc.
• Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.

Successful candidates for theCasual Spa Therapistopportunity will demonstrate genuine dedication to The Emory and show a commitment to consistent quality in our product and service.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

We anticipate applicants will have worked in a similar role within a luxury hotel environment.

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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