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- Tasks: Join our Housekeeping Team to ensure a clean and welcoming environment for guests.
- Company: Sutton Hotel Collection features unique boutique hotels with rich histories and modern amenities.
- Benefits: Enjoy free hotel breaks, leisure passes, and extensive training opportunities.
- Why this job: Be part of a family-owned group that values kindness and personal development.
- Qualifications: Friendly attitude and a passion for customer service are essential.
- Other info: Experience a supportive culture with regular social events and celebrations.
Housekeeping Team Member – £12.30 per hour plus great benefits. About Sutton Hotel Collection: Our collection of hotels, comprising, the Castle Hotel, Windsor, Francis Hotel, Bath and Queens Hotel, Cheltenham, features boutique properties, each with its own original design and unique stories to tell. Our mission is to provide truly memorable moments and create lasting connections to our guests. As one of the first Georgian buildings to be built in Bath, The Francis Hotel was once home to 18th century architect John Wood the Elder who was the inspiration behind the first Georgian stone buildings of Queen Square, the Royal Crescent and The Circus. The hotel has been a huge part of Baths history ever since. Working with award-winning interior designers 3DReid, the design concept planned for the hotel and all 98 bedrooms will take inspiration from the Georgian era whilst appreciating all the modern amenities and touches that todays traveller expects. About the role: We are seeking a friendly, customer-focused individual to join our Housekeeping Team. Our People The Sutton Hotel Collection is a family-owned group, thus by extension, our people are our family. We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team. Our Benefits
Housekeeping Team Member employer: The Francis Hotel - Bath
Contact Detail:
The Francis Hotel - Bath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the Sutton Hotel Collection's values and mission. Understanding their focus on memorable guest experiences and family-like culture will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service roles. Be ready to share specific examples of how you've contributed to a positive guest experience, as this is crucial for a Housekeeping Team Member.
✨Tip Number 3
Show enthusiasm for the unique history and design of the hotels within the collection. Mentioning your appreciation for the Georgian architecture and how it enhances the guest experience can set you apart from other candidates.
✨Tip Number 4
Prepare questions about the training and development opportunities offered by the Sutton Hotel Collection. This demonstrates your eagerness to grow within the company and shows that you value personal development.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Sutton Hotel Collection is looking for in a Housekeeping Team Member. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience in housekeeping or customer service. Emphasise any relevant skills, such as attention to detail, teamwork, and communication, which align with the values of the Sutton Hotel Collection.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work for the Sutton Hotel Collection specifically and how you can contribute to their mission of creating memorable moments for guests.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the housekeeping role.
How to prepare for a job interview at The Francis Hotel - Bath
✨Show Your Customer Service Skills
As a Housekeeping Team Member, you'll be interacting with guests regularly. Highlight your previous experience in customer service and share examples of how you've gone above and beyond to ensure guest satisfaction.
✨Demonstrate Attention to Detail
Housekeeping requires a keen eye for detail. Be prepared to discuss how you ensure cleanliness and organisation in your previous roles. You might even want to mention specific tasks that showcase your thoroughness.
✨Emphasise Teamwork
The Sutton Hotel Collection values family and teamwork. Share experiences where you've successfully worked as part of a team, especially in fast-paced environments, to show that you can contribute positively to their team dynamic.
✨Research the Company Culture
Understanding the Sutton Hotel Collection's values of generosity and kindness will help you align your answers with their mission. Mention how these values resonate with you and how you can embody them in your role.
