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- Tasks: Lead a team to ensure optimal performance and client satisfaction in document processing.
- Company: Join Iron Mountain, a global leader in records management and digital transformation.
- Benefits: Enjoy competitive rewards, personal growth opportunities, and a supportive, inclusive culture.
- Why this job: Be part of a transformative journey while making a positive impact on clients and the planet.
- Qualifications: Experience in first-line management and understanding of business process management is essential.
- Other info: Connect with a diverse team across 59 countries and contribute to sustainability initiatives.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.
The DS Site Supervisor represents the key management role at the DS Service Location, ensuring that the facility performs to its optimal level, in line with agreed operating processes, achieving commercial objectives whilst being fully compliant to all local legislative and IME procedural requirements.
Your role in our mission:
- Ensure that all client objectives are achieved to their satisfaction and that a pro-active and professional client communications strategy is developed and maintained to the highest levels.
- Support the DS team in the execution of exceptional delivery services and contract maintenance programmes.
- Promote and maintain a high standard of operational excellence and personnel management, supervising all operational activity and operational personnel within the agreed upon parameters.
- Ensure that all direct reports are met with daily and updated with current priorities and issues that may impact work in progress, delivery schedules, pipeline forecasts or commercial objectives.
- Keep relevant colleagues updated on all operational or supply chain issues, productivity, improvements achieved, service improvements achievements and cost savings initiatives.
- Ensure that all required administration relating to daily operational throughput is managed and maintained.
- Ensure that local operational staff are fully and regularly briefed on Task and Capture Centre performance, processes, procedures, objectives and other relevant information.
- Ensure that all IME personnel policies are followed at all times.
Valued skills and experience:
- Experience in a first-line management position preferably within a busy document processing environment.
- Sound understanding of business process management procedures and techniques.
- Comprehensive experience of process implementation & delivery.
- Knowledge of operational security in relation to client confidentiality and legislative compliance.
- Delivering data services against complex client demands.
- Utilisation of variable cost labour, in line with “floating revenues” through innovative planning and labour processes.
Discover what awaits you:
- Embark on an exciting journey with Iron Mountain, a global organisation that embraces transformation and innovation.
- Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
- Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
- Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
- Supporting your career at Iron Mountain, family, personal wellness, and wellbeing.
- Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
- Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
- Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.
Onsite Imaging supervisor employer: Iron Mountain
Contact Detail:
Iron Mountain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Imaging supervisor
✨Tip Number 1
Familiarise yourself with Iron Mountain's core values and mission. Understanding their commitment to sustainability and client satisfaction will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Iron Mountain on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Onsite Imaging Supervisor role.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to manage teams and deliver exceptional service. Highlighting your achievements in similar environments will make you stand out as a candidate who can meet their operational excellence standards.
✨Tip Number 4
Stay updated on industry trends related to document processing and data management. Being knowledgeable about the latest technologies and best practices will show your commitment to continuous improvement and innovation, which is highly valued at Iron Mountain.
We think you need these skills to ace Onsite Imaging supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Onsite Imaging Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in first-line management and document processing environments. Use bullet points for clarity and focus on achievements that demonstrate your operational excellence.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your understanding of business process management and your ability to meet client demands effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Iron Mountain
✨Understand the Company Culture
Before your interview, take some time to research Iron Mountain's values and culture. They emphasise sustainability, inclusion, and innovation, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Management Experience
As a potential Onsite Imaging Supervisor, highlight your experience in first-line management, especially in document processing environments. Be ready to provide specific examples of how you've successfully managed teams and improved operational processes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex client demands. Prepare scenarios from your past experiences where you successfully navigated challenges or implemented effective solutions.
✨Demonstrate Communication Skills
Effective communication is key in this role. Be prepared to discuss how you maintain professional client communications and keep your team informed about priorities and operational issues. Use clear examples to illustrate your approach.
