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- Tasks: Lead a dynamic team to ensure top-notch service delivery and compliance with safety standards.
- Company: Join Sodexo, a global leader dedicated to improving quality of life for millions every day.
- Benefits: Enjoy competitive pay, professional growth opportunities, and a supportive work environment.
- Why this job: Make a real impact in client satisfaction and sustainability while thriving in an inclusive culture.
- Qualifications: Proven leadership experience, strong communication skills, and relevant engineering qualifications required.
- Other info: Flexible salary, 40-hour work week, and access to mental health support and discounts.
The predicted salary is between 36000 - 60000 £ per year.
At Sodexo, we’re passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Technical General Services Manager to join our team in Washington NE37 1PA and play a key role in driving excellence and innovation.
About the Role
- Ensure adherence to Health, Safety, and Environmental legislation, with all statutory requirements met and records maintained.
- Report accidents or unsafe situations immediately and document them accordingly.
- Coordinate and direct activities across all service lines, ensuring compliance with safe systems and legislative requirements.
- Deliver activities in line with local Account Strategies, monitor service delivery, and ensure best practices are implemented.
- Oversee the quality and consistency of Sodexo service delivery, manage service failures, and promote innovation and efficiencies.
- Lead and manage the service team, ensuring the right personnel are recruited, inducted, and equipped with necessary PPE.
- Ensure budgets and forecasts are met, protect company profit, and maintain high-quality records.
- Actively seek improvements, network within the industry for best practices, and work on overcoming barriers to success.
What We’re Looking For
- Proven experience in managing a team to deliver high-quality service and excellent client relationships.
- Strong communication, relationship-building skills, and experience working in a matrixed environment.
- IT literate, financially astute, with a broad knowledge of service lines and legislative requirements.
- IOSH Managing Safely qualification and a background in Mechanical or Electrical Engineering.
- Previous experience in managing Legionella and mitigating risks with expert guidance.
- Proven experience in developing profitable relationships, with a RIPH Intermediate or NEBOSH General Certificate.
- Strong commercial experience, negotiation skills, and compliance/environmental standards knowledge.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and inclusive work environment.
- The chance to make a difference in client satisfaction, sustainability, or operational excellence.
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.
In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering mental health and wellbeing support.
- An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement.
- Access to a 24hr virtual GP Service.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
- Save for your future by becoming a member of the Mercer Aspire Pension Plan.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Ready to be part of something greater? Apply today and start your journey with Sodexo!
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
Package Description
- Technical General Services Manager
- Monday - Friday
- 40 hours per week
- A minimum of an HNC and relevant engineering qualifications.
- Salary 45k flexible to experience + Sodexo Benefits.
About the Company
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Technical General Services Manager employer: Sodexo Group
Contact Detail:
Sodexo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical General Services Manager
✨Tip Number 1
Familiarise yourself with the latest Health, Safety, and Environmental legislation relevant to the role. Being well-versed in these regulations will not only help you during interviews but also demonstrate your commitment to compliance and safety.
✨Tip Number 2
Network within the industry by attending relevant events or joining professional groups. This can provide you with insights into best practices and may even lead to referrals or recommendations that could strengthen your application.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples of how you've successfully managed teams in the past. Prepare anecdotes that highlight your ability to build relationships and deliver high-quality service, as these are key aspects of the role.
✨Tip Number 4
Research Sodexo's values and recent initiatives. Understanding their commitment to sustainability and community impact can help you align your responses during interviews, showing that you're a good cultural fit for the company.
We think you need these skills to ace Technical General Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams and delivering high-quality service. Emphasise your qualifications, such as IOSH Managing Safely and any engineering background, to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service excellence and innovation. Mention specific examples of how you've successfully managed teams and improved service delivery in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, relationship-building, and financial acumen. Use concrete examples to demonstrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Sodexo Group
✨Showcase Your Leadership Skills
As a Technical General Services Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your communication and relationship-building skills.
✨Understand Health and Safety Regulations
Familiarise yourself with relevant Health, Safety, and Environmental legislation. Be ready to discuss how you have ensured compliance in previous roles and how you would approach safety management at Sodexo.
✨Highlight Your Technical Expertise
With a background in Mechanical or Electrical Engineering being essential, be prepared to discuss your technical qualifications and experiences. Mention any specific projects where you applied your engineering knowledge to improve service delivery.
✨Demonstrate Financial Acumen
Since the role requires managing budgets and forecasts, be ready to talk about your experience with financial management. Share examples of how you've successfully met financial targets and contributed to profitability in previous positions.
