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- Tasks: Connect with TV/film production teams and manage client accounts for top-notch service.
- Company: Join Facilities by ADF, a leading vehicle hire company for the film industry, listed on the London Stock Exchange.
- Benefits: Enjoy 28 days holiday, pension scheme, life assurance, and exclusive discounts.
- Why this job: Be part of a dynamic team in a rapidly growing industry with exciting opportunities for innovation.
- Qualifications: Strong communication skills, attention to detail, and proficiency in IT; logistics experience is a plus.
- Other info: Flexibility in working hours and occasional travel required.
The predicted salary is between 29400 - 36720 £ per year.
Join a Dynamic and Growing Company Listed on the London Stock Exchange! Facilities by ADF is delighted to offer an exciting opportunity for an Account Manager to join our team and contribute to our ongoing success.
Location: Bridgend, South Wales, CF35 5LJ
Salary: Starting Salary of £29,400 per annum with benefits package
Job Type: Full-time, permanent
Working Hours: 09:00 - 17:00 Monday to Friday (flexibility required due to nature of role)
About Us:
Facilities by ADF plc provides premium serviced vehicle hire for television and film productions across the UK and Europe. We specialise in on-location support for dramas and major features, partnering with leading production teams to ensure smooth and successful shoots. With the Film and TV industry experiencing rapid growth and following our recent acquisition and London Stock Exchange listing, we are entering an exciting phase of development. Join us as we continue to grow and innovate in this dynamic sector!
Account Manager - The Role:
As an Account Manager, you will act as the vital connection between our clients (TV and film production teams) and our support teams based in Bridgend and Longcross, Surrey. This role is ideal for someone with exceptional customer service skills, meticulous attention to detail, and a natural drive to exceed expectations. While the position is based in Bridgend, occasional travel and overnight stays will be required. The salary for this role is determined by a grading system based on experience and performance, with further details provided during the interview process.
Account Manager - Key Responsibilities:
- Serve as the primary point of contact for TV/film productions, ensuring seamless day-to-day management of facilities
- Take ownership of client accounts, delivering an end-to-end service of the highest standard
- Oversee on-site teams, managing schedules, cover, and any arising issues
- Maintain a clear and consistent flow of information between production teams and internal departments to enable exceptional service delivery
- Work closely with the ADF Logistics team to ensure all production movements are timely and efficient
- Prepare spend reports and advise productions on budget considerations and additional expenditures
- Manage account financials, ensuring timely invoice payments and minimal debt
- Conduct site visits to meet clients and Heads of Department (HODs), building strong, lasting relationships and gathering valuable feedback to enhance our services
Account Manager - You:
- Excellent communication and relationship-building skills
- A proactive, “can-do” attitude and the ability to work well under pressure
- Exceptional attention to detail and strong organisational skills
- Proficiency in IT, including Excel and Word
- The ability to prioritise workloads and thrive in a team environment
A background in transport or logistics is advantageous but not essential. The successful candidate will also demonstrate flexibility with working hours and a talent for identifying opportunities through networking.
Account Manager - Benefits:
- 28 days of paid holiday (inclusive of Bank Holidays), increasing with length of service
- Company Pension Scheme
- Life Assurance Cover
- Access to an Employee Assistance Programme
- Free eye tests
- Access to exclusive discount schemes
- Potential to join a Private Health Scheme after completing your probationary period
Application Process:
Facilities by ADF is committed to delivering exceptional service through investment in our people and vehicle fleet. If you’re ready to join a fast-growing, innovative company listed on the London Stock Exchange, we’d love to hear from you! To apply for this exciting Account Manager opportunity, please click ‘Apply' now and submit your CV.
Account Manager in Bridgend employer: Facilities by ADF
Contact Detail:
Facilities by ADF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Bridgend
✨Tip Number 1
Familiarise yourself with the film and TV production industry. Understanding the specific needs and challenges faced by production teams will help you stand out as a candidate who can truly connect with clients.
✨Tip Number 2
Network with professionals in the industry. Attend local film events or workshops in Bridgend to meet potential colleagues and clients, which can give you an edge when applying for the Account Manager role.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the company. Whether it's through social media or during networking events, showing your ability to engage positively with others can make a lasting impression.
✨Tip Number 4
Research Facilities by ADF and their recent projects. Being knowledgeable about their work and expressing genuine interest during interviews can showcase your enthusiasm and commitment to the role.
We think you need these skills to ace Account Manager in Bridgend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Account Manager role. Emphasise your customer service skills, attention to detail, and any experience in the film or logistics sectors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for Facilities by ADF and how your background makes you a great fit for their team.
Highlight Relevant Skills: In your application, clearly outline your communication and relationship-building skills. Provide examples of how you've successfully managed client accounts or projects in the past, especially under pressure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Account Manager position.
How to prepare for a job interview at Facilities by ADF
✨Research the Company
Before your interview, take some time to learn about Facilities by ADF. Understand their services, recent projects, and their position in the film and TV industry. This knowledge will help you tailor your answers and show genuine interest.
✨Showcase Your Customer Service Skills
As an Account Manager, exceptional customer service is key. Prepare examples from your past experiences where you successfully managed client relationships or resolved issues. Highlight your proactive approach and ability to exceed expectations.
✨Demonstrate Attention to Detail
Given the meticulous nature of the role, be ready to discuss how you ensure accuracy in your work. You might want to share specific instances where your attention to detail made a significant difference in a project or client relationship.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios related to managing client accounts or coordinating with teams, and outline how you would approach these situations effectively.
