Employee Relations Casework Officer - Human Resources Apply now
Employee Relations Casework Officer - Human Resources

Employee Relations Casework Officer - Human Resources

Full-Time 21 £ / hour
Apply now
T

At a Glance

  • Tasks: Support managers with employee relations casework and assist the ER Casework team.
  • Company: Join a dynamic HR team focused on enhancing employee relations in London.
  • Benefits: Enjoy hybrid working, competitive pay, and a diverse workplace culture.
  • Why this job: Make a real impact by promoting equality and supporting employee well-being.
  • Qualifications: Must have 12 months of relevant experience and strong IT skills.
  • Other info: This is a 5-6 month contract with a PAYE pay structure.

What’s involved with this role: Interim Employee Relations Casework Officer – Human ResourcesJob Ref: GLA 0009 8DEE / 1Pay Rate: £20.70 per hour PAYE Hours per week: 37 Monday – Friday, normal working hoursRole Length: This opening assignment is for 5-6 months City: LondonBasic DBS disclosure required for this roleHybrid working – 2 days in the officeThe purpose of the role is to provide an effective, high quality People Function service, advising on a range of employee relation issues, advising on ER casework and activity that supports the aims and objectives.Candidates must have experience of advising on a range of ER cases (probation, disciplinary, capability, resolution, and sickness absence). Also, minute taking skills and experience is essential for this role.Key Responsibilities:

  • Work as part of an Employee Relations (ER) Casework team to support managers and colleagues across a range of activity providing assistance with the team’s work as required, including monitoring team’s inbox and providing a first line of response.
  • Advising and supporting line managers with first level ER casework including sickness absence, disciplinary, resolution, capability and probation cases.
  • Proactively monitoring and managing data that is provided to the ER Casework team such as sickness absence reports and end of Fixed Term Contract information, taking forward tasks where applicable and highlighting to ER Casework Advisers where action is required on complex casework.
  • Be the main point of contact between the ER Casework Team and the TfL Pay Team, following up queries where necessary and ensuring that the TfL Pay Team have all the required information relating the Employee Relations work that impacts on pay, such as sickness absence.
  • Support the ER Casework Team on setting up formal meetings, preparing letter templates, attending formal meetings, taking notes at formal meetings.
  • Work alongside ER Casework Advisers to coordinate the occupational health referral process, supporting managers to produce comprehensive referral documents, co-ordinating standard occupational health outcome report recommendations such as workstation assessments, stress risk assessments, etc.
  • Support the ER Casework Team with workplace adjustments activity, arranging specialist referrals, obtaining PO numbers and updating relevant trackers.
  • Realise the benefits of London’s diversity by promoting and enabling equality of opportunities, and promoting the diverse needs and aspirations of London’s communities.
  • Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary cross-department and cross-organisational groups and project teams.

Skills & Experience:

  1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  2. Casework experience within Employee Relations and knowledge of employment law and best practice.
  3. Experience maintaining and updating information on HR Information Systems and setting up and using excel trackers.
  4. Experience monitoring end of fixed term contracts, sickness absence data, ensuring compliance with HR policies and procedures
  5. Ability to organise occupational health referrals and contributing to absence management
  6. Experience organising and taking minutes at discipline and grievance hearings.
  7. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.Please feel free to apply to us direct via by quoting the job reference and exact job title.If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.“XRSPlease note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

Employee Relations Casework Officer - Human Resources employer: Triumph Consultants Limited

As an Employee Relations Casework Officer in London, you will join a dynamic team dedicated to fostering a supportive and inclusive work environment. Our hybrid working model promotes flexibility, allowing you to balance your professional and personal life while benefiting from the rich diversity of London's workforce. We prioritize employee growth through continuous training and development opportunities, ensuring that you can thrive in your role and contribute meaningfully to our mission.
T

Contact Detail:

Triumph Consultants Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Employee Relations Casework Officer - Human Resources

✨Tip Number 1

Familiarize yourself with the key responsibilities of the role, especially around advising on employee relations casework. Being able to discuss specific examples from your past experience that align with these responsibilities will show your suitability for the position.

✨Tip Number 2

Highlight your experience with minute-taking and managing HR information systems. Be prepared to discuss how you've effectively organized and documented meetings in previous roles, as this is a crucial part of the job.

✨Tip Number 3

Demonstrate your understanding of employment law and best practices in employee relations. You might want to brush up on recent changes or common issues in the public sector to showcase your knowledge during discussions.

✨Tip Number 4

Since the role involves hybrid working, be ready to discuss your adaptability and experience in both remote and in-office settings. Share examples of how you’ve successfully collaborated with teams in different environments.

We think you need these skills to ace Employee Relations Casework Officer - Human Resources

Employee Relations Casework Experience
Knowledge of Employment Law
Minute Taking Skills
HR Information Systems Management
Data Monitoring and Analysis
Sickness Absence Management
Disciplinary and Grievance Hearing Organization
Occupational Health Referral Coordination
Strong IT Skills (Microsoft Office or G Suite)
Attention to Detail
Communication Skills
Organizational Skills
Ability to Work in a Team
Flexibility and Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure to customize your CV to highlight your experience in Employee Relations casework. Emphasize your knowledge of employment law, your ability to manage sickness absence data, and your skills in minute taking.

Include Relevant Experience: Clearly outline your previous roles that relate to the responsibilities mentioned in the job description. Mention specific cases you have handled, especially those involving probation, disciplinary actions, and capability issues.

Highlight IT Skills: Since strong IT skills are essential for this role, be sure to mention your proficiency with Microsoft packages or equivalent tools. If you have experience with HR Information Systems or Excel trackers, make that clear.

Follow Application Instructions: When applying, remember to quote the Job Title and Vacancy Reference No. in your application. This will help ensure that your CV is matched correctly to the role.

How to prepare for a job interview at Triumph Consultants Limited

✨Showcase Your ER Casework Experience

Make sure to highlight your experience with various employee relations cases such as disciplinary actions, sickness absence, and capability issues. Be prepared to discuss specific examples where you successfully managed these situations.

✨Demonstrate Minute-Taking Skills

Since minute-taking is essential for this role, practice summarizing meetings or discussions beforehand. During the interview, mention any relevant experiences where your note-taking contributed to effective communication or decision-making.

✨Familiarize Yourself with Employment Law

Brush up on your knowledge of employment law and best practices related to employee relations. Being able to discuss how you apply this knowledge in real-world scenarios will show your expertise and readiness for the role.

✨Prepare for Hybrid Working Questions

As this role involves hybrid working, be ready to discuss how you manage your time and productivity while working both in the office and remotely. Share strategies that have worked for you in previous roles.

Employee Relations Casework Officer - Human Resources
Triumph Consultants Limited Apply now
T
  • Employee Relations Casework Officer - Human Resources

    Full-Time
    21 £ / hour
    Apply now

    Application deadline: 2026-12-18

  • T

    Triumph Consultants Limited

  • Other open positions at Triumph Consultants Limited

    T
    HR/ OD Advisor - Employee Relations

    Triumph Consultants Limited

    Gloucester Full-Time 20 £ / hour
    T
    Payroll Oracle Fusion Specialist - Human Resources

    Triumph Consultants Limited

    Temporary 60000 - 84000 £ / year (est.)
Similar positions in other companies
M
Employee Relations Specialist

Morgan Law

Full-Time 45000 £ / year
O
Temporary HR Administrator

Office Angels

Full-Time 18 £ / hour
Europas größte Jobbörse für Gen-Z
discover-jobs-cta
Discover now
>