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For Companies At a Glance
- Tasks: Manage customer inquiries and maintain records while working school hours.
- Company: Join a friendly, dynamic company located just outside Chelmsford.
- Benefits: Enjoy term-time only hours and a competitive pay rate of £12.21 per hour.
- Why this job: Perfect for students seeking work-life balance in a supportive environment.
- Qualifications: Previous administration experience and strong communication skills are essential.
- Other info: Transport is required due to the location; apply now to start immediately!
Temporary Customer Service Administrator - Term-Time Only
Location: Outskirts of Chelmsford *Transport required due to location*
Pay: £12.21 per hour
Hours: Monday to Friday, school hours
Are you looking for a term-time only role with a friendly and dynamic company? We have an excellent temporary opportunity for a Customer Service Administrator to join a well-established business in the outskirts of Chelmsford until mid July.
Duties for this Customer Service Administrator position will include but are not limited to:
- Maintaining accurate records and updating Excel databases
- Handling customer inquiries via phone and email professionally
- Drafting and sending assurance letters and confirmations
- Preparing and distributing safeguarding documentation
- Liaising with internal and external teams to ensure smooth operations
- Coordinating event ticket distribution
- Performing general administrative duties as required
Experience required for this role:
- Administration experience
- Strong attention to detail and great communication
- Adaptable and proactive approach to daily tasks
This role offers a great opportunity to work school hours, term-time only, making it ideal for those seeking work-life balance. If you're available immediately and meet the criteria, apply today, and Laura will be in touch.
Customer Service Administrator employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the specific duties listed in the job description. Highlight your relevant experience in maintaining records and using Excel, as these are key aspects of the role.
✨Tip Number 2
Prepare to discuss your customer service skills in detail. Think of examples where you've handled inquiries professionally, as this will demonstrate your ability to manage customer interactions effectively.
✨Tip Number 3
Since the role requires liaising with various teams, be ready to showcase your communication skills. Consider how you can illustrate your adaptability and proactive approach in past roles.
✨Tip Number 4
Given that this position is term-time only, emphasise your availability during school hours. This shows your commitment to the role and aligns with the company's needs.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administration experience and showcases your attention to detail. Include specific examples of how you've handled customer inquiries or managed databases in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your adaptability and proactive approach, and explain why a term-time position suits your lifestyle.
Highlight Relevant Skills: In your application, emphasise skills such as communication, organisation, and proficiency with Excel. These are crucial for the Customer Service Administrator role and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which is essential for this role.
How to prepare for a job interview at CV-Library
✨Showcase Your Administration Skills
Be prepared to discuss your previous administration experience in detail. Highlight specific tasks you've handled, especially those related to maintaining records and using Excel, as these are crucial for the role.
✨Demonstrate Strong Communication
Since the job involves handling customer inquiries, practice articulating your thoughts clearly. You might be asked to role-play a customer interaction, so think about how you would respond to various scenarios professionally.
✨Emphasise Attention to Detail
This position requires a strong attention to detail. Be ready to provide examples of how you've ensured accuracy in your work, whether it's through double-checking documents or managing databases.
✨Prepare for Questions on Adaptability
The role calls for an adaptable and proactive approach. Think of instances where you've had to adjust to changes quickly or take initiative in your previous roles, and be ready to share those experiences.
