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For Companies At a Glance
- Tasks: Lead and develop a high-performing telesales team in a dynamic environment.
- Company: Join a unique business serving SME clients, distinct from traditional banks.
- Benefits: Enjoy a competitive salary, health care, gym membership, and more perks.
- Why this job: Be part of an ambitious growth plan and foster a supportive team culture.
- Qualifications: Experience in telesales management and a passion for developing teams is essential.
- Other info: Exciting opportunities for career progression as the company expands rapidly.
The predicted salary is between 45000 - 55000 £ per year.
- Excellent opportunity to develop and grow a dynamic team
- Liverpool City Centre based growing business
About Our Client
The business serves SME clients and is the only direct sales force in its sector, setting it apart from traditional banks and challenger institutions.
This dynamic company has ambitious plans to grow its functions out of Liverpool to meet the demands of the plans for a large scale up in 2025.
Job Description
As Internal Sales Manager , you will play a pivotal role in managing, recruiting, and developing a high-performing telesales team of 8 individuals, with the ambition to grow significantly next year to 50+.
This is not a traditional call centre environment – your focus will be on developing a team of sales professionals who generate high-quality leads to support Area Sales Managers in securing deals. You will lead by example, fostering a culture where the outcome of a well-balanced, targeted call is valued over rigid KPI-driven metrics.
You will also have the opportunity to grow the team, create innovative recruitment and training strategies, and contribute to the wider business development strategy, helping the organisation achieve its ambitious goals.
Key Responsibilities
- Team Leadership: Manage, mentor, and develop an inside sales team, ensuring each member has the skills and motivation to succeed.
- Recruitment & Training: Drive the recruitment of dynamic and hungry individuals, focusing on their long-term development within the company.
- Sales Process Optimisation: Oversee lead generation activities, ensuring high-quality leads are fed to Area Sales Managers.
- Performance Management: Foster a culture that values quality and transparency, focusing on positive sales outcomes over purely quantitative metrics.
- Strategic Growth: Contribute to the business’s growth objectives by developing the internal sales function to support the expansion of the field sales team.
- Collaboration: Work closely with the Sales Director and senior management to align inside sales activities with broader business objectives.
The Successful Applicant
Ideal Candidate Profile
- Background: Proven experience in telesales management, ideally within financial services, banking, or asset finance.
- Leadership Skills: Demonstrable success in recruiting, training, and developing high-performing teams.
- Sales-Driven: Passionate about the sales process, with a people-focused approach that values quality over quantity.
- Industry Knowledge: Understanding of SME markets and B2B sales.
- Dynamic & Ambitious: Ready to take ownership of the role and drive team and organisational growth.
Customer-Centric: Believes in providing a service-led offering and values transparency over being the cheapest option in the market.
What’s on Offer
This role offers significant scope for progression, with opportunities to move into larger management roles or transition to field-based sales positions. The Liverpool operation is set to expand rapidly, offering exciting growth prospects for the right candidate.
Salary: £45,000 – £55,000 depending on training needs and experience (this client is committed to developing some areas of the skills needed for the role).
Lovely Liverpool city centre based office.
Monday – Friday 9-5 working hours.
Health care.
Bonus.
Pension.
Gym membership and other perks built in.
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Head of Inside Sales employer: Page Personnel Sales
Contact Detail:
Page Personnel Sales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Inside Sales
✨Tip Number 1
Familiarize yourself with the SME market and B2B sales strategies. Understanding the unique challenges and opportunities in this sector will help you demonstrate your industry knowledge during the interview.
✨Tip Number 2
Showcase your leadership experience by preparing examples of how you've successfully recruited, trained, and developed high-performing teams in the past. This will highlight your ability to manage and mentor a telesales team effectively.
✨Tip Number 3
Emphasize your passion for the sales process and your people-focused approach. Be ready to discuss how you prioritize quality over quantity in sales outcomes, aligning with the company's values.
✨Tip Number 4
Research the company’s growth plans and be prepared to discuss how you can contribute to their ambitious objectives. Showing that you understand their vision will set you apart as a candidate who is genuinely interested in the role.
We think you need these skills to ace Head of Inside Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in telesales management and team leadership. Emphasize any relevant achievements in recruiting and developing high-performing teams, especially in the financial services or B2B sectors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your people-focused approach. Discuss how you can contribute to the company's growth objectives and your understanding of SME markets.
Highlight Relevant Skills: In your application, focus on skills such as performance management, sales process optimization, and strategic growth. Provide examples of how you've fostered a culture that values quality outcomes over rigid metrics.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to lead a dynamic team and drive organizational growth. Mention your readiness to take ownership of the role and your commitment to developing innovative recruitment and training strategies.
How to prepare for a job interview at Page Personnel Sales
✨Showcase Your Leadership Experience
Be prepared to discuss your previous experience in managing and developing sales teams. Highlight specific examples where you successfully recruited, trained, and motivated team members to achieve their goals.
✨Emphasize a Quality-Driven Approach
Since the company values quality over quantity, share your philosophy on sales processes. Discuss how you have fostered a culture that prioritizes meaningful interactions and positive outcomes rather than just hitting KPIs.
✨Demonstrate Industry Knowledge
Familiarize yourself with the SME market and B2B sales dynamics. Be ready to discuss trends, challenges, and opportunities within these sectors, showcasing your understanding of how they relate to the company's goals.
✨Align with Company Values
Research the company's mission and values, particularly their customer-centric approach. Prepare to explain how your own values align with theirs, especially regarding transparency and service-led offerings.
