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- Tasks: Deliver engaging online training sessions to help job seekers gain qualifications and skills.
- Company: Join a dynamic team dedicated to empowering learners across the UK.
- Benefits: Enjoy a competitive salary, 23 days holiday, healthcare plan, and remote work options.
- Why this job: Make a real impact by guiding learners towards successful careers in a supportive environment.
- Qualifications: 3+ years of relevant experience and a teaching qualification are essential.
- Other info: Occasional local classroom delivery required; access to a vehicle is necessary.
The predicted salary is between 28000 - 42000 £ per year.
We are seeking a knowledgeable and experienced Customer Service Tutor to deliver employability training to job seekers across the UK through virtual classrooms. You will excel in delivering dynamic and engaging sessions while being passionate about guiding learners toward successfully achieving their qualifications and securing long-term employment.
Duties:
- You will deliver engaging online training sessions to groups of learners working towards an accredited qualification, identifying their strengths and areas for improvement through initial assessments and providing tailored support.
- You will inspire and motivate learners to reach their full potential by using flexible teaching methods in an online environment, following TLA plans while adapting them to suit your style, and creating a positive, nurturing, and encouraging learning experience.
- You will support learners in developing their essential English, Maths, and ICT skills, with a strong focus on enhancing their communication abilities and building confidence in their telephone manner.
- You will regularly review, update, and enhance course materials, lesson plans and schemes of work.
- You will be skilled in working towards internal and external audits.
Required Skills:
- Minimum of 3 years relevant industrial/commercial experience, as well as prior experience in delivering appropriate training.
- PGCE/CertEd/QTS or L4 teaching qualification, as well as qualifications in relevant subject area and Maths & English GCSEs.
- Able to do occasional classroom delivery within local area (Birmingham, Leeds, London, Manchester, and Stockton-on-Tees).
- Due to the nature of this role, you will need to undertake an enhanced DBS check and there will be regular travel across the region so access to your own vehicle is essential.
If this sounds like the perfect role for you then please submit your CV.
Customer Service Employability Tutor in City of London employer: Aspire Recruitment
Contact Detail:
Aspire Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Employability Tutor in City of London
✨Tip Number 1
Familiarise yourself with the latest trends in customer service training. Understanding what employers are looking for in candidates can help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with professionals in the education and training sector. Attend webinars or local meetups to connect with others who may have insights or even referrals for the role you're interested in.
✨Tip Number 3
Prepare to discuss your teaching methods and how you engage learners in an online environment. Be ready to share specific examples of how you've adapted your teaching style to meet diverse learner needs.
✨Tip Number 4
Research StudySmarter's values and mission. Being able to articulate how your personal teaching philosophy aligns with our goals can set you apart from other candidates during the interview process.
We think you need these skills to ace Customer Service Employability Tutor in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and training. Emphasise any qualifications you have, such as PGCE or CertEd, and showcase your ability to deliver engaging online sessions.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for teaching and helping learners achieve their goals. Mention specific examples of how you've motivated students in the past and your approach to delivering tailored support.
Highlight Relevant Skills: In your application, clearly outline your skills in communication, ICT, and teaching methodologies. Discuss your experience with initial assessments and how you adapt lesson plans to meet diverse learner needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application demonstrates attention to detail and professionalism, which are crucial in a teaching role.
How to prepare for a job interview at Aspire Recruitment
✨Showcase Your Teaching Experience
Make sure to highlight your previous experience in delivering training or tutoring. Be prepared to discuss specific examples of how you've engaged learners and adapted your teaching methods to suit different needs.
✨Demonstrate Passion for Employability Skills
Express your enthusiasm for helping job seekers develop essential skills. Share any success stories where you've helped learners improve their communication abilities or gain confidence, particularly in a customer service context.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle various teaching scenarios. Think about how you would approach challenges such as a disengaged learner or adapting lesson plans on the fly to meet diverse learning styles.
✨Familiarise Yourself with Online Teaching Tools
Since the role involves virtual classrooms, be ready to discuss your experience with online teaching platforms. Mention any tools you’ve used to create engaging content and facilitate interactive sessions, as this will demonstrate your adaptability to the online environment.
