At a Glance
- Tasks: Join our team as a Loan Partner, managing loan files and providing top-notch customer service.
- Company: Alt Financial Network is dedicated to exceptional service and empowering partners in the mortgage industry.
- Benefits: Enjoy competitive compensation and a supportive work environment focused on growth and education.
- Why this job: Be part of a dynamic team that values relationships and offers opportunities for professional development.
- Qualifications: Ideal candidates have strong sales skills, attention to detail, and experience in a professional office setting.
- Other info: NMLS license preferred but not required; college degree in finance or banking is a plus.
The predicted salary is between 140000 - 210000 £ per year.
We are looking for a highly-skilled loan partner to join our top-producing team and work alongside our loan officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, apply now!
Responsibilities
- Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork.
- Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator.
- Screen and make calls, book appointments and provide administrative support as needed.
- Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction.
- Serve as the primary contact and liaison between clients, branch manager, and assigned mortgage loan originator and conduct meetings to coordinate any follow-up items.
Qualifications
- Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred.
- Having an NMLS license is not required, but is preferred.
- Possess an advanced understanding of different loan products, such as conventional loans, FHA, VA, adjustable/fixed, commercial loans, etc.
- At least 5+ years of professional office environment required, preferably as a loan officer assistant or mortgage assistant.
- College degree in finance or banking preferred. High school diploma or equivalent required.
Compensation: $200,000 - $250,000 yearly
About Alt Financial Network, Inc.
At Alt Financial Network, we pride ourselves on providing the type of service you'd extend to a loved one: patience, understanding, and the desire to go above and beyond. Whether it's a Loan Officer or client, Alt Financial Network strives to create an environment that educates and empowers its business partners to grow in their mortgage and real estate-related endeavors.
Loan Partner employer: Bighornlaw
Contact Detail:
Bighornlaw Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loan Partner
✨Tip Number 1
Familiarise yourself with various loan products and their specific requirements. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role of a Loan Partner.
✨Tip Number 2
Network with professionals in the mortgage industry, especially those who work as loan officers or assistants. Building relationships can lead to valuable insights and potential referrals that may help you land the job.
✨Tip Number 3
Prepare to discuss your experience in managing loan files and providing customer service. Be ready to share specific examples of how you've successfully handled client interactions and resolved issues in previous roles.
✨Tip Number 4
Research Alt Financial Network's values and mission. Understanding their approach to customer service will allow you to align your answers during the interview with their expectations, showcasing that you're a great fit for their team.
We think you need these skills to ace Loan Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service, particularly in the mortgage or finance sector. Emphasise any roles where you managed loan files or provided administrative support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the loan process and your ability to build relationships. Mention specific skills that align with the job description, such as attention to detail and effective communication.
Highlight Relevant Skills: In your application, clearly outline your computer proficiency, especially with MS Office and any mortgage software you are familiar with. If you have experience with different loan products, make sure to mention that too.
Showcase Your Experience: Detail your professional experience in a way that demonstrates your capability to handle the responsibilities listed in the job description. Use specific examples of how you've contributed to customer satisfaction and team success in previous roles.
How to prepare for a job interview at Bighornlaw
✨Showcase Your Customer Service Skills
As a loan partner, your ability to provide top-notch customer service is crucial. Prepare examples of how you've successfully handled client interactions in the past, demonstrating your patience and understanding.
✨Demonstrate Your Knowledge of Loan Products
Familiarise yourself with various loan products such as conventional loans, FHA, and VA loans. Be ready to discuss these in detail during the interview, showcasing your advanced understanding and how it can benefit the team.
✨Highlight Your Attention to Detail
Since the role involves managing loan files and documentation, emphasise your detail-oriented nature. Share specific instances where your thoroughness has led to successful outcomes in previous roles.
✨Prepare for Communication Scenarios
Effective communication is key in this position. Think of potential scenarios you might face as a liaison between clients and loan officers, and prepare to discuss how you would handle them to ensure high customer satisfaction.