At a Glance
- Tasks: Lead the operational setup and management of luxury furnished properties.
- Company: Join the largest curated network of furnished rentals worldwide.
- Benefits: Enjoy a competitive salary, health insurance, and complimentary accommodation in stunning locations.
- Why this job: Be part of a dynamic team shaping the future of luxury rentals with a focus on quality.
- Qualifications: 4+ years in business operations, a Bachelor's degree, and strong project management skills required.
- Other info: Flexible hybrid working arrangement and opportunities for creative collaboration.
The predicted salary is between 48000 - 72000 £ per year.
Salary: £60,000
Location: Hybrid (Flexible working arrangement)
Largest Curated Network of Furnished Rentals in the World
Client Details: Premier provider of fully furnished, serviced apartments for individuals and corporate clients, offering luxury residences that are designed to meet high standards. We are seeking a talented Facilities Manager to join our team, overseeing the operational set-up and management of our world-class properties.
Description:
- Full operational set-up and maintenance coordination of properties (furnishing, supplies, services, etc.) according to brand style and guidelines.
- Collaborating with the central design team to implement large design initiatives across properties.
- Styling and managing photoshoots of new apartments to ensure they are in line with photoshoot guidelines.
- Driving operational cost efficiency and continuous process improvement while maintaining high-quality standards.
- Managing relationships and negotiating with contractors, vendors, and external partners to maintain a high level of guest satisfaction and client experience.
- Overseeing the city inventory of furniture, consumables, and linens, optimizing safety stocks, and reporting malfunctions to the Design and Supply Chain teams.
- Partnering with cross-functional teams to improve the efficiency and effectiveness of guest experience services.
- Collecting and managing data to update operational metrics, reduce costs, eliminate errors, and ensure excellent customer service.
- Managing a team of Operations Associates, supporting their onboarding process, and providing continuous feedback to drive their performance.
Profile:
- A minimum of 4 years of progressive experience in business operations or services, ideally in a start-up, SME, or large corporation.
- A Bachelor's degree.
- Results-oriented with the ability to multitask and manage competing priorities.
- Exceptional communication and organizational skills.
- Significant project management experience, with the ability to work under tight deadlines.
- Strong analytical and problem-solving skills in a fast-paced environment.
- Proficiency in Google Suite and MS Office; experience with inventory management systems is a plus.
- A guest-centric mindset with a focus on quality and service.
- A creative thinker who is also a strong team player.
- Experience in hospitality or real estate is a plus.
- Experience in team management, ideally in field operations, is also a plus.
Job Offer:
- Competitive salary of £60,000.
- Comprehensive health insurance (Medical, Dental, and Vision), with complimentary access to OneMedical and Health Advocate.
- Enhanced parental leave.
- Dynamic working environment with a talented and motivated team.
- Complimentary accommodation in Blueground locations - perfect for those who dream of spending summer in Greece or winter in Dubai!
If you are passionate about delivering exceptional operational standards and want to be part of a fast-growing global company, we want to hear from you. Join Blueground and help shape the future of luxury furnished rentals.
Head of Facilities & Operations employer: Michael Page Property & Construction
Contact Detail:
Michael Page Property & Construction Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Facilities & Operations
✨Tip Number 1
Network with professionals in the hospitality and real estate sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 2
Research our company culture and values thoroughly. Understanding what we stand for will help you align your approach during interviews and demonstrate how you can contribute to our mission.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your project management skills and ability to drive operational efficiency. Be ready to discuss how you've tackled challenges in fast-paced environments.
✨Tip Number 4
Familiarise yourself with the latest trends in furnished rentals and hospitality. Being knowledgeable about current market dynamics will not only impress us but also show your passion for the industry.
We think you need these skills to ace Head of Facilities & Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management and operations. Focus on your achievements in previous roles, especially those that demonstrate your ability to manage teams and improve operational efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific projects or experiences that align with the job description, such as managing vendor relationships or overseeing property setups.
Highlight Relevant Skills: Emphasise your project management skills, analytical abilities, and proficiency in tools like Google Suite and MS Office. Make sure to mention any experience you have in hospitality or real estate, as this is a plus for the role.
Showcase Your Team Management Experience: If you have experience managing teams, be sure to include examples of how you've supported team members' development and performance. This will demonstrate your leadership capabilities, which are crucial for the Head of Facilities & Operations position.
How to prepare for a job interview at Michael Page Property & Construction
✨Showcase Your Project Management Skills
As the Head of Facilities & Operations, you'll need to demonstrate your project management experience. Be ready to discuss specific projects you've led, focusing on how you managed timelines, resources, and team dynamics to achieve successful outcomes.
✨Emphasise Your Communication Abilities
Exceptional communication is key in this role. Prepare examples of how you've effectively communicated with various stakeholders, including contractors and team members, to ensure smooth operations and high guest satisfaction.
✨Demonstrate a Guest-Centric Mindset
Since the role focuses on enhancing guest experiences, be prepared to share instances where you've prioritised customer service. Discuss how you’ve implemented changes based on guest feedback or improved processes to elevate their experience.
✨Highlight Your Analytical Skills
The ability to analyse data and improve operational efficiency is crucial. Bring examples of how you've used data to drive decisions, reduce costs, or eliminate errors in previous roles, showcasing your problem-solving capabilities.