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For Companies At a Glance
- Tasks: Lead a team to manage reservations and enhance guest experiences.
- Company: Join a popular hotel in the vibrant city of Bath.
- Benefits: Enjoy a competitive salary, annual bonus, 32 days holiday, and meals on duty.
- Why this job: Be part of a dynamic environment and drive significant group revenue.
- Qualifications: Experience in hospitality management and strong leadership skills required.
- Other info: This role offers a chance to make a real impact in a thriving hotel.
Are you the right applicant for this opportunity? Find out by reading through the role overview below.
Popular Hotel - Bath JWR is recruiting for a Reservations & Groups Manager to lead a dynamic team in delivering exceptional guest experiences for a leading, volume driven hotel in the heart of Bath. You will support in driving group revenue bookings in excess of £1m pa.
Salary / Package:
- Salary from £32,000 + 15% annual bonus
- 32 days holiday
- 40-hour contract
- Meals on duty
Reservations & Groups Manager - Bath employer: James Webber Recruitment
Contact Detail:
James Webber Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations & Groups Manager - Bath
✨Tip Number 1
Familiarise yourself with the hotel industry, particularly in Bath. Understanding local attractions and events can help you demonstrate your knowledge during interviews, showing that you're not just passionate about the role but also about the area.
✨Tip Number 2
Network with professionals in the hospitality sector. Attend local events or join online forums related to hotel management. This can provide you with valuable insights and potentially lead to referrals for the Reservations & Groups Manager position.
✨Tip Number 3
Prepare to discuss your experience with revenue management and group bookings. Be ready to share specific examples of how you've successfully driven revenue in previous roles, as this will be crucial for the position.
✨Tip Number 4
Research the hotel’s current offerings and any recent changes in their services. Being able to speak knowledgeably about their operations and suggesting improvements can set you apart from other candidates during the interview process.
We think you need these skills to ace Reservations & Groups Manager - Bath
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Reservations & Groups Manager position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in reservations, group management, and customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to drive revenue and enhance guest experiences.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing specific examples of how your previous roles have prepared you for this position. Mention your leadership skills and any experience you have in managing teams or driving sales in a hospitality setting.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial role in a hotel environment.
How to prepare for a job interview at James Webber Recruitment
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Understand its history, values, and what sets it apart from other hotels in Bath. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As a Reservations & Groups Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and drive results. Highlight any experience you have in training or mentoring staff.
✨Prepare for Revenue-Driven Questions
Since the role involves driving group revenue bookings, be ready to discuss strategies you've used in previous roles to increase sales. Think about specific metrics or achievements that showcase your ability to meet and exceed revenue targets.
✨Demonstrate Exceptional Customer Service Skills
In hospitality, guest experience is key. Be prepared to share examples of how you've gone above and beyond to ensure customer satisfaction. This could include handling difficult situations or implementing feedback to improve service.
