Lifts Manager

An opportunity has arisen to appoint an officer into the position of Electrical Manager who will be responsible for the delivery and management of Lift Servicing, Lift Breakdowns, Lift Renewal, and the replacement of Major Lift Components.

Key Responsibilities:

• Manage the day-to-day delivery of a monthly Lift Service programme, lift breakdowns, and trappings.
• Ensure that the contractor(s) adhere to the lift breakdown and trappings times as per the contract.
• Deliver lift modernisation and refurbishment programmes, applying project and contract management skills from development to final handover.
• Monitor contractor’s KPI performance and ensure all lift works are carried out to a high standard.
• Lead and conduct meetings with internal and external stakeholders, providing updates and communication suited to the audience.
• Monitor budgets, including forecasting future spend and controlling overspends for lift repairs and modernisation/refurbishment programmes.
• Manage staff in relation to work allocation, performance, and development.
• Write reports such as minutes and performance notes.
• Work within a team and engage productively with colleagues.
• Build positive relationships with contractors and consultants to deliver a healthy lift service across the borough.

You need to have an in-depth knowledge and understanding of the Lift Industry, including relevant regulations, guidelines, and legislation, as well as practical experience delivering lift maintenance programmes and dealing with day-to-day lift repairs. Occasionally, you will carry out lift inspections. Experience and knowledge in procuring lift contracts is desirable but not essential. You should understand the impact of the new regulations, such as the Building Safety Act, on the delivery of the lift service now and in the future.

The candidate must have the relevant NVQ3 Lift & Escalator professional qualifications, including EOR/202 Basic Lift Safety and EOR/205N Basic Service Lift Safety qualifications, as well as a relevant project and/or contract management qualification.

You will be required to inform, advise, and respond to residents, both as a group and individually, and liaise and negotiate with interested parties, such as contractors, developers, or professionals from other multidisciplinary areas. Good communication skills, both verbal and written, are essential, as is the ability to use appropriate professional language when addressing different types of key stakeholders.

You must also have a good knowledge and understanding of creating and using spreadsheets to aid the delivery of lift programmes, budgets, and monitoring purposes. Familiarity with Google accounts is desirable, but training will be provided.

We are a place-based organisation, and you will be required to work in the office; however, we do offer hybrid working, which may be locally agreed by your line manager.

As a Council, our most outstanding asset is our staff, who are dedicated to serving our residents and committed to our organisational goals. If you want to work in a place where you can represent our values and achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process; therefore, we do not accept supporting statements or CVs. To proceed with your application, you will need to create an account and submit your application. You will also need to complete a number of competency-based questions as part of the application process, allowing you to demonstrate your suitability for the role and provide examples of your skills, knowledge, and experience outlined in the job description.

Closing date for applications: 23 March 2025 (22:59).

Interview and assessment date: w/c 31 March 2025.

We are also working towards our vision of being a place for everyone; where residents and staff can be proud, a place that celebrates diversity, and where everyone can feel valued, included, and involved. We seek people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, and sexual orientation. We also recognize that people can be disadvantaged by their social and economic circumstances and will work to eliminate discrimination and disadvantage caused by social class. We welcome applications from disabled people, as this group is currently underrepresented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance on applying for jobs. If you are considering applying, please contact the Hackney Works team to find out what support is available.

Additional Information:

Salary: 50,646-52,674

Frequency: Per year

Remote Job: Fully in-person

Employment Type: Contract