Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our student accommodation, helping residents and managing enquiries.
- Company: Join a vibrant student accommodation in the heart of Bristol, perfect for socialising and networking.
- Benefits: Earn £12ph, increasing to £12.50ph after April 1st, with flexible hours.
- Why this job: Gain valuable experience in customer service while working in a fun, dynamic environment.
- Qualifications: Customer service experience is essential; hospitality experience is a plus.
- Other info: This is a temporary role with immediate start; perfect for students looking for flexible work.
Temporary Customer Service Assistant – Bristol - £12ph (increases to £12.50ph after 1st April). Enthusiastic and welcoming Customer Service Assistant/Receptionist is required for this fun and friendly student accommodation in the heart of Bristol city centre on an adhoc basis. You will be the first point of contact for the residents to receive exceptional support and service and to ensure the property runs smoothly.
Duties:
- Deal with enquiries from current and prospective residents via social networks, media communications, email, telephone and in person.
- Organise events and open days for prospective and current residents.
- Sort mail and parcels.
- Liaise with residents on a regular basis.
- Undertake viewings with potential residents.
- Receive and process payments, and monitoring/chasing rent arrears when necessary.
- Filing and maintaining customer data.
- Liaise with the maintenance and accommodation team to ensure any issues are logged and resolved promptly.
Ideal Candidate:
- Proven customer service experience.
- Experience within Travel/Hospitality/Leisure would be a bonus.
- People focussed.
- Passionate about providing a high level of customer service.
- Strong communication skills.
- Able to work in a fast paced environment.
- Calm under pressure.
This is a temporary position to start immediately. Apply now for consideration.
Customer Service Assistant employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the local area and the student accommodation scene in Bristol. Knowing the ins and outs of the city and what students are looking for can help you stand out during interviews.
✨Tip Number 2
Brush up on your communication skills, especially in handling enquiries through various channels like social media and email. Practising responses to common customer queries can give you an edge.
✨Tip Number 3
Showcase your enthusiasm for customer service by preparing examples of how you've provided exceptional support in previous roles. Be ready to discuss specific situations where you went above and beyond.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience. Emphasise any roles where you dealt with enquiries, organised events, or managed communications, as these are key aspects of the job.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples from your past experiences that demonstrate your ability to handle enquiries and work in a fast-paced environment.
Highlight Communication Skills: Since strong communication skills are essential for this role, ensure you mention any experience you have with various communication channels, such as social media, email, and face-to-face interactions.
Show Enthusiasm: In your application, convey your enthusiasm for working in a student accommodation setting. Mention why you enjoy providing exceptional support and how you can contribute to creating a welcoming atmosphere.
How to prepare for a job interview at CV-Library
✨Show Your Enthusiasm
As a Customer Service Assistant, your enthusiasm is key. Make sure to express your passion for helping others and creating a welcoming environment during the interview. Share examples of how you've gone above and beyond in previous roles.
✨Demonstrate Communication Skills
Strong communication skills are essential for this role. Prepare to discuss how you handle enquiries and resolve issues. You might even want to role-play a scenario where you assist a resident with a concern to showcase your approach.
✨Highlight Relevant Experience
If you have experience in customer service, especially in travel, hospitality, or leisure, make sure to highlight it. Discuss specific situations where you provided exceptional service or managed difficult situations effectively.
✨Prepare for Fast-Paced Questions
Given the fast-paced nature of the role, be ready for questions that assess how you handle pressure. Think of examples from your past where you successfully managed multiple tasks or dealt with challenging situations calmly.
