Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with Checkatrade members to enhance their experience and drive sales.
- Company: Join Checkatrade, a fast-growing company dedicated to transforming home improvement experiences.
- Benefits: Enjoy a competitive salary, healthcare, gym membership, and discounts at hundreds of retailers.
- Why this job: Be part of a passionate team making home improvements seamless and impactful.
- Qualifications: Must have strong communication skills, IT proficiency, and at least 4 GCSEs in English and Maths.
- Other info: Flexible working hours and a supportive team culture await you!
The predicted salary is between 30000 - 42000 ÂŁ per year.
To build, develop and enhance Checkatrade memberships by delivering values led sales, in order to grow members’ businesses and contribute to Checkatrade’s revenue. Initiate discussions with members to up-sell and cross-sell, by maximising all selling opportunities, striving to deliver and achieve all KPIs and business objectives.
Role Responsibilities:
- Prepare calls to Checkatrade members, by using the Web Office to identify potential sales opportunities for all additional products, including directories, postcodes and trade categories.
- Upgrade existing members into directories, trade categories and postcodes, following a consultative conversation around how Checkatrade can support their business needs.
- Maximise all opportunities to sell multiple products.
- Contribute to the achievement of monthly, quarterly and annual sales targets.
- Ownership of Checkatrade Sales Quarter process, responsible for the day to day management of each quarterly campaign, ensuring deadlines are met.
- Ownership of directory growth, ensuring individual revenue targets are achieved.
- Contact members regarding their directory renewal using email, phone and text, to ensure timely, personal and professional interaction.
- Action requests to call members back and develop appropriate rapport.
- Secure directory renewals, by advising members of key features and benefits as appropriate.
- Liaise with Finance, Customer Service and Sales teams to ensure swift and effective renewal process.
- When necessary, use skills, knowledge and opportunity to actively encourage and inform members about the merits of membership, overcome any objections and help resolve their problems.
- Demonstrate accurate, up-to-date and comprehensive knowledge about product, pricing, benefits of membership and how to optimise member engagement.
- Demonstrate flexibility regarding working hours outside of core 9am to 5pm to maximise opportunity to contact members.
- Work collaboratively with the MA, Artwork and Finance teams to ensure consistent approach to members and helping to resolve issues which arise.
- Maintain an accurate and comprehensive record of individual work and interactions with members on the Web Office, via case notes, and record on databases and spreadsheets, where required.
- Make a positive contribution to team meetings and team working relationships.
- Uphold the team ethic by sponsoring newcomers and sharing expertise with colleagues.
- Support business change (including to this role) and management initiatives.
Role Requirements:
- Ability to explain and influence people clearly and concisely.
- Be both positive and proactive and eager to learn and progress; to ensure the success of your team and our business, you will be a self-starter with a “can-do” attitude and will have a friendly demeanour while still able to push hard to achieve targets and timelines.
- Strong IT and admin skills to keep records accurate and up to date.
- Strong interpersonal skills and thrives in a team environment.
- Good under pressure - you will be proactive and able to manage numerous tasks while ensuring that operational needs and departmental goals are achieved daily.
- Excellent communication skills / patience to listen and learn the problems and then seek to offer solutions.
- You will be engaged to work towards team and personal targets which are reviewed monthly.
- Ability to adapt quickly and be proactive in your approach to changes, this may be to either process or departmental initiatives which may affect your daily tasks or workload.
- Previous experience within a similar role.
- Minimum of 4 GCSE, Grade C or above in English and Maths.
What’s in it for you?
An exciting opportunity to join a fast growth scale up business on mission to be the trusted foundation of every home. You’ll be part of a business with momentum and work with a passionate and talented team around you. Compelling content and engaging our users will play a key part in driving growth and engagement. Imagine a world where home improvements become seamless from inspiration to execution! A compelling salary and benefits package that includes healthcare plan, gym membership, discounts with hundreds of retailers and much more!
We are an equal opportunities employer that is committed to diversity and inclusion in the workplace.
Cross Sales - London employer: Checkatrade
Contact Detail:
Checkatrade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cross Sales - London
✨Tip Number 1
Familiarise yourself with Checkatrade's products and services. Understanding the value each product brings to members will help you engage in meaningful conversations and demonstrate how you can meet their needs.
✨Tip Number 2
Practice your communication skills, especially in a consultative selling approach. Role-playing scenarios with friends or colleagues can help you become more comfortable discussing member needs and overcoming objections.
✨Tip Number 3
Network with current or former employees of Checkatrade to gain insights into the company culture and sales strategies. This can provide you with valuable information that can set you apart during the interview process.
✨Tip Number 4
Be prepared to discuss your previous sales experiences and how you've met targets in the past. Highlight specific examples where you successfully upsold or cross-sold products, as this will demonstrate your capability for the role.
We think you need these skills to ace Cross Sales - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly any roles where you've successfully up-sold or cross-sold products. Use specific metrics to demonstrate your achievements, such as sales targets met or exceeded.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, especially your ability to build rapport with clients and achieve sales targets.
Showcase Your Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated with clients or team members in previous positions. Highlight any experience you have in resolving customer issues or objections.
Demonstrate Your Proactivity: Use your application to illustrate your proactive approach to work. Share instances where you've taken the initiative to improve processes or drive sales, showing that you're a self-starter who can adapt to changes and challenges.
How to prepare for a job interview at Checkatrade
✨Know Your Products Inside Out
Before the interview, make sure you have a comprehensive understanding of Checkatrade's products and services. Be prepared to discuss how these can benefit potential members and how you can effectively communicate this during your sales calls.
✨Demonstrate Your Sales Skills
Be ready to showcase your previous sales experience and how you've successfully upsold or cross-sold in the past. Use specific examples to illustrate your ability to meet KPIs and contribute to revenue growth.
✨Showcase Your Interpersonal Skills
Since the role requires strong interpersonal skills, be prepared to demonstrate your ability to build rapport with clients. Practice active listening techniques and think of ways to show empathy and understanding during your responses.
✨Prepare for Scenario Questions
Anticipate scenario-based questions that may assess your problem-solving abilities and adaptability. Think about how you would handle objections from members or manage multiple tasks under pressure, as these are key aspects of the role.
