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- Tasks: Provide exceptional customer service and support administrative tasks in a dynamic office environment.
- Company: Join a friendly team in Crewe, dedicated to delivering top-notch customer experiences.
- Benefits: Earn £12-17 per hour, gain valuable experience, and enjoy a supportive work culture.
- Why this job: Make a real impact while developing your skills in a professional setting.
- Qualifications: Previous customer service experience and proficiency in SAP and Microsoft Office are essential.
- Other info: This is a temporary role with morning shifts only, perfect for students!
Your new role as a Temporary Customer Service Administrator, you will play a crucial role in ensuring the smooth operation of the office. Your responsibilities will include:
- Providing exceptional customer service by addressing enquiries, resolving issues, and offering information to clients and visitors.
- Supporting administrative tasks.
- Handling correspondence, emails, and other communications on behalf of the team.
- Maintaining accurate records and ensuring data protection policies are adhered to at all times.
What you'll need to succeed:
- Previous experience in customer service and administration.
- Experience of working with SAP.
- Strong organisational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- A proactive and adaptable approach to work.
- The ability to work independently and as part of a team.
- Attention to detail and a commitment to maintaining confidentiality.
What you'll get in return:
In return, you will receive a competitive hourly rate of £12-17 per hour depending on experience. This temporary position offers the chance to work in a friendly and professional environment, with opportunities to develop your skills and gain valuable experience. You will also benefit from being part of a supportive team and the opportunity to make a significant impact in a short period.
Ready to take on this exciting opportunity? Apply now and become an essential part of our team!
Locations
Temporary Customer Service Administrator in Crewe, Cheshire employer: HAYS
Contact Detail:
HAYS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Service Administrator in Crewe, Cheshire
✨Tip Number 1
Familiarise yourself with SAP before the interview. Since it's a necessity for the role, having a solid understanding of how to navigate and utilise SAP will give you a significant edge over other candidates.
✨Tip Number 2
Brush up on your customer service skills by preparing examples of how you've successfully handled enquiries or resolved issues in the past. This will help you demonstrate your experience effectively during any discussions.
✨Tip Number 3
Showcase your organisational skills by discussing specific tools or methods you use to manage your workload. Being able to articulate your multitasking abilities will highlight your suitability for the fast-paced environment.
✨Tip Number 4
Prepare questions about the team dynamics and company culture. This not only shows your interest in the role but also helps you assess if it’s the right fit for you, making you a more engaged candidate.
We think you need these skills to ace Temporary Customer Service Administrator in Crewe, Cheshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in customer service and administration. Emphasise any specific roles where you used SAP, as this is a necessity for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your organisational skills and ability to multitask. Mention your proficiency in Microsoft Office Suite and how it relates to the role of a Temporary Customer Service Administrator.
Highlight Relevant Skills: In your application, clearly outline your verbal and written communication skills. Provide examples of how you've successfully resolved customer enquiries or issues in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Attention to detail is crucial for this role, so make sure your application reflects that.
How to prepare for a job interview at HAYS
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Highlight how you resolved issues and addressed enquiries effectively, as this role heavily relies on these skills.
✨Familiarise Yourself with SAP
Since experience with SAP is a necessity, make sure you brush up on your knowledge of the software. Be ready to discuss how you've used it in past roles and how it can help streamline administrative tasks.
✨Demonstrate Organisational Skills
Be prepared to talk about how you manage multiple tasks and stay organised. You might want to share specific strategies or tools you use to keep track of your workload, as this role requires strong organisational abilities.
✨Communicate Clearly and Confidently
Practice your verbal and written communication skills before the interview. Since excellent communication is key for this position, consider preparing a few points on how you ensure clarity and professionalism in your correspondence.
