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For Companies At a Glance
- Tasks: Be the face of our service department and manage customer interactions.
- Company: Join Toyota Edgware, a leading brand in innovative hybrid technology.
- Benefits: Enjoy unlimited upsell commission, team bonuses, and comprehensive benefits.
- Why this job: This role offers growth opportunities in a dynamic automotive environment.
- Qualifications: Experience as a Service Advisor and a full UK driving licence required.
- Other info: Perfect for car enthusiasts who thrive under pressure!
Job Title: Service Advisor – Toyota
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
Location: Edgware, London
Salary: up to £29k with a realistic OTE of up to £47k+
Hours: 8am -6pm Monday to Friday – 1 in 3 Saturdays from 8am – 1pm
Join the Team at One of the UK’s Leading Automotive Brands Toyota!
Are you passionate about cars and delivering exceptional customer experiences? We’re looking for a Service Advisor to join Toyota Edgware dealership! This role offers unlimited upsell commission, a team bonus, and the opportunity to work with one of the most innovative hybrid technology brands.
What You’ll Do:
Be the face of our service department—greet customers in person and over the phone.
Manage service and MOT bookings, ensuring smooth and efficient processes.
Present repair options and costs transparently to customers.
Provide an honest and memorable sales experience, ensuring customer satisfaction every step of the way.
Upsell additional services, products, or plans, boosting your earning potential.
Stay organised and proactive in a fast-paced environment, ensuring all work is completed on time and customers are kept informed.What We’re Looking For:
Experience as a Service Advisor is a must.
A natural ability to deliver exceptional customer service and a desire to sell.
A full UK driving licence.
Someone who thrives under pressure and in a dynamic, fast-paced environment.
A drive to succeed and grow within the automotive industry.Why Join Us?
A competitive basic salary with unlimited commission potential.
An employee-focused workplace that values your growth and career aspirations.
Comprehensive benefits including pension, healthcare, and car leasing schemes.
Manufacturer-backed training to enhance your skills, especially with hybrid technology.
Exciting progression opportunities with a business that’s growing and evolving.About Us:
We are one of the UK’s leading automotive dealership groups, specialising in Toyota/Lexus. With over 500 employees across 11 retail dealerships, we’re dedicated to excellence, innovation, and customer satisfaction.
What’s Next?
Ready to take your career to the next level with a team that’s as driven as you are?
Apply now and become part of a company that’s shaping the future of automotive service and sales
INDJEM
Service Advisor employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarize yourself with Toyota's latest hybrid technology and innovations. This knowledge will not only impress during your interview but also help you connect better with customers who are interested in these features.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Being able to handle various customer interactions smoothly will demonstrate your readiness for the fast-paced environment at the dealership.
✨Tip Number 3
Network with current or former Service Advisors in the automotive industry. They can provide valuable insights into the role and may even refer you, which can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare to discuss your previous experience in detail, especially any situations where you successfully upsold services or products. Highlighting these experiences will show that you have the sales acumen needed for this role.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Advisor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience as a Service Advisor or in customer service roles. Provide specific examples of how you've delivered exceptional customer experiences and managed service bookings.
Show Your Passion: Express your passion for cars and the automotive industry in your application. Mention any relevant knowledge about hybrid technology or your enthusiasm for working with innovative brands like Toyota.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses why you want to work at Toyota Edgware specifically. Mention how your skills align with their values and how you can contribute to their team.
How to prepare for a job interview at Octane Recruitment
✨Show Your Passion for Cars
Make sure to express your enthusiasm for the automotive industry during the interview. Share any personal experiences or stories that highlight your passion for cars and customer service.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Be ready to discuss specific situations where you went above and beyond to ensure customer satisfaction.
✨Understand the Role of a Service Advisor
Familiarize yourself with the responsibilities of a Service Advisor, including managing bookings and presenting repair options. This will show that you are serious about the position and understand what is expected.
✨Prepare for Upselling Scenarios
Think of ways you can upsell services or products effectively. Be prepared to role-play scenarios where you present additional options to customers, demonstrating your sales skills and ability to boost earning potential.
