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- Tasks: Lead a team to deliver exceptional service and achieve sales targets during night shifts.
- Company: Join Nike, a global leader in sports and fashion, known for innovation and style.
- Benefits: Enjoy competitive pay, performance bonuses, and generous employee discounts.
- Why this job: Be part of a dynamic team that values diversity and offers growth opportunities.
- Qualifications: Retail experience preferred; strong communication and leadership skills required.
- Other info: Flexible hours include nights, weekends, and holidays; perfect for students!
The predicted salary is between 30000 - 42000 £ per year.
Nike London is looking for a Retail Lead to join our team and provide world-class service to the consumer:
What you bring:
- As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers.
- You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere.
- You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns.
- You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives.
- You will also ensure the store complies with all NIKE standards and guidelines.
Our leads specialize in one business area but will support cross-functionally:
- COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches.
- ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
- CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get:
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance-based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications:
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Apply now online. We are waiting for you.
Retail Lead (Operations Nights) - London employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Lead (Operations Nights) - London
✨Tip Number 1
Familiarise yourself with Nike's brand values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed or motivated a team in previous roles. This will show that you can effectively coordinate and inspire your colleagues in a retail environment.
✨Tip Number 3
Be ready to discuss your experience with customer service and sales techniques. Think of specific instances where you enhanced the customer experience or achieved sales targets, as this will resonate well with the hiring managers.
✨Tip Number 4
Since the role requires flexibility with scheduling, be prepared to express your availability clearly. Showing that you can adapt to various shifts, including nights and weekends, will make you a more attractive candidate.
We think you need these skills to ace Retail Lead (Operations Nights) - London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Retail Lead position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV showcases your customer service and retail experience prominently. Use bullet points to detail your achievements in previous roles, especially those related to team management and sales performance.
Write a Strong Cover Letter: In your cover letter, express your passion for the Nike brand and your commitment to delivering exceptional consumer experiences. Mention specific examples of how you've successfully led teams or improved customer satisfaction in past roles.
Highlight Flexibility and Teamwork: Emphasise your flexibility with scheduling and your ability to work collaboratively within a team. Provide examples of how you've adapted to changing circumstances in previous jobs, particularly in retail settings.
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Nike and its products during the interview. Share personal experiences with the brand and how they resonate with you, as this will demonstrate your genuine interest in becoming a brand ambassador.
✨Highlight Leadership Skills
Since the role involves managing a small team, be prepared to discuss your leadership experience. Provide examples of how you've motivated and coached team members in previous roles, and how you can create a positive work atmosphere.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've identified and solved problems in a retail environment. This could include improving sales processes or enhancing customer service, showcasing your ability to think on your feet.
✨Understand the Consumer Experience
Familiarise yourself with Nike's approach to consumer experience. Be ready to talk about how you would ensure a premium experience for customers and how you can lead your team to deliver exceptional service on the sales floor.
