Senior Product Manager - Storytelling & Engagement, FTC New London - Commercial

We are an organisation that exists to drive progress. That’s the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity.

About the Role

We’re looking for a Senior Product Manager (12-month maternity leave cover) in Economist Impact to lead our product development efforts in Storytelling and Engagement. You will be building the internal tools that empower our creative teams to publish a wide range of Policy & Insights research, data visualization stories and branded content offerings. You’ll drive the roadmap to enhance our new CMS (built on Contentful) and deliver tools that allow our teams to build captivating and bespoke-feeling content experiences with a focus on profitability and scalability.

How You Will Contribute

• Collaborate with Editors, Designers, Strategists and Sales to design and implement tools that will help them build engaging, visually appealing, and bespoke-feeling content experiences.
• Identify and templatise frequently used content formats to optimize production efficiency and profitability and iterate on them based on usage data and user research.
• Enhance the CMS user experience for our different CMS users, ensuring ease of use and appropriate workflows based on their needs.
• Spearhead the rollout of new features and enhancements to the CMS, creating appropriate levels of documentation and training materials and managing and responding to feedback and feature requests back into the team.
• Constantly advocate for the end user reading experience and long-term business goals and support the sales and strategy teams on explaining the value of this back to clients.
• Own the vision for your product area and manage a rolling 3 month roadmap (with a high level 12 month view) - ensuring visibility and clarity for all stakeholders on your priorities at all times.
• Set clear priorities to achieve customer and business needs, and rally your team and stakeholders around them.
• Partner with engineering, design, delivery and business stakeholders using agile methodologies to deliver business impact at pace.
• Work closely with the Product Manager for Growth & Navigation in the Impact Business Unit - ensuring the CMS roadmap can also support their objectives around growing our audience.

Key Attributes

• Builder: Someone who has built great tools or product experiences and is excited by the opportunity to do so. You have a plan and are excited to execute against it.
• Curious: Someone who is interested in asking the right questions with the goal of producing quality results.
• Listener: A great listener who can understand various team needs and synthesise them into actionable requirements.
• Documenter: Someone strong on documenting user stories, use cases, workflows, requirements and dependencies for internal tech teams, as well as release notes and training guides for CMS users.
• Communicator: A strong communicator who is able to explain their vision of future product functionality to internal teams while taking them on the journey with them.
• Domain knowledge: You’ll bring an understanding of defining and developing publishing and editorial tools. You’ll be enthusiastic about enhancing Economist Impact’s content offering.
• Service mindset: Committed to providing a high-quality product that meets both client and user expectations.
• Humble: Someone who will seek opportunities to learn and grow their hard and soft skills through feedback and self-reflection.

What we offer

Benefits: We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered.

Our Values: Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world.

• Independence: We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world.
• Integrity: We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency.
• Excellence: We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation.
• Inclusivity: We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully.
• Openness: We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood.

The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status.