ServiceNow Consultant

The main responsibilities are:

• Translating business requirements into ServiceNow features focusing on minimizing the level of customizations
• Collaborating with the ServiceNow Architect on the design, development and support of ServiceNow solutions, employing best practices in architecture, design and development.
• Delivering ServiceNow SPM implementations including one or several of the following:
• Demand Management
• Project and Portfolio Management
• Resource management
• Integrations with EAP and/or JIRA for delivery
• Reviewing and optimizing implementations done by other developers ensuring better low customization adherence, optimal performance, scalability and security.
• Developing enhancements that were identified as gaps during the UAT phase and potentially review exiting designs to improve them.

Technical & Functional Experience:

• 7+ years Hands-on ServiceNow SPM experience. EAP is a plus.
• Excellent knowledge of Demand, Project/Portfolio management, Resource management definition and setup with practical experiences
• Good knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…)
• Experience of integrations with 3rd party tools (scripted APIs and Integration Hub)
• Excellent knowledge of Workspaces, UI Builder, Flow Designer
• Additional experience in EAP is a plus