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- Tasks: Provide IT support for production systems and collaborate with teams to optimise solutions.
- Company: Join a global leader in sustainable insulation, focused on innovation and digital transformation.
- Benefits: Enjoy fully remote work with travel opportunities and flexible project duration.
- Why this job: Be part of a dynamic team making a real impact in the industrial sector.
- Qualifications: 2+ years in IT systems, strong troubleshooting skills, and excellent English communication.
- Other info: Role includes occasional travel to Poland for important meetings.
The predicted salary is between 36000 - 60000 £ per year.
Our Partner is a global leader in sustainable insulation solutions, dedicated to innovation and digital transformation.
Your Role:
- Provide technical support for production IT systems, like: CCTV, MES, SCADA, label printing, access control, and Production PC/Thin Clients.
- Collaborate with internal teams and stakeholders to optimize IT solutions.
- Maintain system integrity by ensuring up-to-date documentation and best practices.
- Deliver high-quality IT support, ensuring compliance with Service Level Agreements (SLAs).
Requirements:
- 2+ years of experience working with IT systems, preferably in a global industrial setting.
- Understanding of IT network infrastructure, troubleshooting, and system architecture.
- Background in supporting remote and international teams in IT operations and project delivery.
- Strong English communication skills (written and spoken).
Additional Notes:
- Fully remote but candidates should be able to attend any important meetings presencially.
- The role includes travel to Poland, as part of ongoing projects.
- Project length: 12 months with the option of extension.
If you are interested in this opportunity, please apply or send an email to ricardo.nunes@byt-team.com.
If this is not for you, but you are interested in similar positions or know someone who might be a fit, feel free to send us their CV/profile through a message or email!
IT Support Consultant - Digital Transformation - Freelancer employer: BYT | Boost Your Team
Contact Detail:
BYT | Boost Your Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Consultant - Digital Transformation - Freelancer
✨Tip Number 1
Familiarise yourself with the specific IT systems mentioned in the job description, such as CCTV, MES, and SCADA. Having hands-on experience or knowledge about these systems will give you a significant edge during discussions.
✨Tip Number 2
Highlight your experience in supporting remote teams, especially in a global context. Be prepared to share examples of how you've successfully managed IT operations across different locations.
✨Tip Number 3
Since the role involves travel to Poland, make sure to express your willingness and flexibility regarding travel arrangements. This shows your commitment and readiness to engage with the team on-site when necessary.
✨Tip Number 4
Brush up on your English communication skills, both written and spoken. Being able to articulate technical issues clearly and effectively will be crucial in this role, especially when collaborating with international teams.
We think you need these skills to ace IT Support Consultant - Digital Transformation - Freelancer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with production IT systems like CCTV, MES, and SCADA. Use specific examples to demonstrate your skills and achievements in these areas.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of digital transformation and your ability to collaborate with internal teams. Mention your experience in supporting remote and international teams, as this is crucial for the role.
Highlight Communication Skills: Since strong English communication skills are essential, ensure your application reflects your proficiency. Use clear and concise language, and consider including examples of how you've effectively communicated in previous roles.
Showcase Problem-Solving Abilities: In your application, provide examples of how you've successfully troubleshot IT issues or optimised IT solutions in past positions. This will demonstrate your capability to deliver high-quality IT support and maintain system integrity.
How to prepare for a job interview at BYT | Boost Your Team
✨Showcase Your Technical Skills
Be prepared to discuss your experience with IT systems, especially those relevant to the role like CCTV, MES, and SCADA. Highlight specific examples where you've successfully resolved technical issues or optimised systems.
✨Demonstrate Collaboration Abilities
Since the role involves working with internal teams and stakeholders, share experiences that showcase your ability to collaborate effectively. Discuss how you’ve worked with remote teams and contributed to project delivery.
✨Emphasise Documentation Practices
Talk about your approach to maintaining system integrity through documentation. Provide examples of how you ensure best practices are followed and how this has benefited previous projects.
✨Prepare for Compliance Questions
Understand the importance of Service Level Agreements (SLAs) in IT support. Be ready to discuss how you have ensured compliance in past roles and how you would approach this in the new position.
