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For Companies At a Glance
- Tasks: Lead technical planning and manage integrations for D365 CRM projects.
- Company: Join TCS, a purpose-led transformation company making a meaningful impact globally.
- Benefits: Enjoy hybrid work options and the chance to work on innovative projects.
- Why this job: Be part of a dynamic team driving change in technology and communities.
- Qualifications: Proven experience as a CRM Solution Architect with strong technical skills in Dynamics 365.
- Other info: Opportunity to mentor others and stay updated with the latest Microsoft technologies.
The predicted salary is between 48000 - 72000 £ per year.
Ready to utilize your skills & experience in Microsoft Dynamics 365 CRM. Join us as a D365 CRM Solutions Architect.
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
The Role
- Define overall migration architecture and approach.
- Lead technical planning and roadmap creation.
- Manage integrations with other systems.
- Design and execute migration.
- Guide and mentor technical team members.
- Participate in estimation for changes and enhancements to the system.
- Review and optimize system performance.
- Manage customization and configuration tasks end to end.
- Report progress to stakeholders and resolve issues.
- Deliver high-quality technical solutions that meet business needs.
Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders. Ability to work collaboratively with diverse teams and stakeholders.
Your Profile
Essential skills/knowledge/experience:
- Excellent documentation and articulation skills.
- Very high proficiency in technical and deployment architecture of Dynamics 365 Customer Engagement.
- Proficient in CRM functional areas in Sales Automation, Field Service Automation, Customer Service Automation, and Service management functionality.
- Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, integrations, and Power Platform development.
- Extremely sound in Azure services, core .NET technology, Power Platform, and related areas – Web API, Power BI, Power Automate, Power Apps, SSIS, SQL Server.
- Sound in architecture/design concepts, patterns, and best practices in Microsoft Technologies.
- Expert in deployment aspects both manual and automated.
- Good and assertive in communication and articulation skills.
- Experience of working as CRM Solution Architect for at least 3 projects.
- Stay up to date with the latest developments in Microsoft technologies and identify opportunities for their application within our organization.
- Proven expertise in Microsoft Dynamics 365, with a deep understanding of its various modules such as Marketing, Sales, and Customer Service.
Good to have:
- Strong understanding and experience with Power Platform – PowerApps, Power BI and Power Automate.
- Proficiency in reports development using Power BI, SSRS.
- Strong understanding and experience of peripheral skills like Azure landscape and Power Platform.
- Certifications in Microsoft technologies (such as Microsoft Certified: Power Platform Solution Architect Expert, Microsoft Certified: Dynamics 365 + Power Platform Solution Architect, or Microsoft Certified: Azure Solutions Architect Expert) would be a plus.
D365 CRM Solutions Architect employer: Tata Consultancy Services
Contact Detail:
Tata Consultancy Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 CRM Solutions Architect
✨Tip Number 1
Network with professionals in the Microsoft Dynamics community. Attend local meetups or online webinars to connect with others who are already working as D365 CRM Solutions Architects. This can provide you with valuable insights and potentially lead to job referrals.
✨Tip Number 2
Showcase your expertise in Microsoft technologies by contributing to forums or writing articles. This not only demonstrates your knowledge but also helps you build a personal brand within the industry, making you more attractive to potential employers.
✨Tip Number 3
Stay updated on the latest trends and updates in Microsoft Dynamics 365 and related technologies. Follow relevant blogs, podcasts, and social media channels to ensure you’re aware of new features and best practices that can enhance your skill set.
✨Tip Number 4
Consider obtaining relevant certifications if you haven't already. Certifications like Microsoft Certified: Power Platform Solution Architect Expert can significantly boost your credibility and demonstrate your commitment to professional development in the field.
We think you need these skills to ace D365 CRM Solutions Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 CRM and relevant projects. Emphasise your skills in technical planning, migration architecture, and integration management, as these are key for the D365 CRM Solutions Architect role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and transformation. Mention specific experiences where you led technical planning or managed integrations, and how these align with TCS's mission to make a meaningful difference.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Dynamics 365 Customer Engagement, Azure services, and Power Platform. Use specific examples to demonstrate your expertise in CRM functional areas and deployment aspects.
Showcase Communication Skills: Since strong communication is essential for this role, provide examples of how you've effectively communicated technical concepts to non-technical stakeholders. This will help illustrate your ability to work collaboratively with diverse teams.
How to prepare for a job interview at Tata Consultancy Services
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Microsoft Dynamics 365 CRM in detail. Highlight specific projects where you defined migration architecture or led technical planning, as this will demonstrate your capability to handle the responsibilities of the role.
✨Communicate Clearly with Non-Technical Stakeholders
Since the role requires effective communication with diverse teams, practice explaining complex technical concepts in simple terms. This will show that you can bridge the gap between technical and non-technical stakeholders, which is crucial for a Solutions Architect.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've resolved issues in past projects, particularly those related to system performance or integration challenges. This will illustrate your ability to deliver high-quality technical solutions that meet business needs.
✨Stay Updated on Microsoft Technologies
Research the latest developments in Microsoft technologies, especially those related to Dynamics 365 and Power Platform. Being knowledgeable about current trends will not only impress your interviewers but also show your commitment to continuous learning in the field.
