Education and Quality Assurance Team Coordinator

About the Team The Education Quality Assurance (EQA) Team ensures all providers of professional education and training for nurses, midwives and nursing associates continue to meet the required standards, in accordance with the Council’s statutory duties. About the Role To deliver effective and efficient administrative support to colleagues and provide customer service focused liaison to external stakeholders, including our approved education institutions and our quality assurance (QA) contractor, as necessary.The role holder will focus on providing a customer centred approach to administer internal and external communications in support of the Education Quality Assurance team. The role holder will need to maintain accurate records, including taking meeting notes and supporting achieve the team’s targets. A good understanding of Microsoft office packages is essential, along with the requirement to develop an expertise in our Education QA system (Microsoft Dynamics 365).About You You’ll have experience of working within a team, managing mailboxes and responding to internal and external enquiriesBe able to demonstrate a customer service approach, maintaining professionalism at all times.Have experience of working independently to assess priority/risk in queries or concerns and escalate accordingly.Be able to engage with key external stakeholders to arrange meeting, supporting in the smooth operation of the Education QA team.Be able to travel both regionally and nationally as role requires

Benefits

• 30 days annual leave – plus bank holidays 
• Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions 
• Life Insurance – 4 x current salary
• Hybrid/Flexible working policies
• Enhanced Maternity and Paternity Leave
• 24 Hours Employee Assistance Programme
• Cycle to Work Scheme
• Perkbox membership 
• Subsidised restaurant in our Portland Place office
• Season ticket loans 

About Us

Our core role is to regulate. First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates – something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but we’ll always take action when needed. 

To regulate well, we support our professions and the public. We create resources and guidance that are useful throughout people’s careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and we’re increasing our visibility so people feel engaged and empowered to shape our work.

Regulating and supporting our professions allows us to influence health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions.

Check out our NMC LinkedIn page here for an insight into the NMC, our vacancies and the world of healthcare regulation.  

Additional Information

Please note, if we receive a high level of applications, we may choose to close this advert early. We encourage you to complete your application as soon as possible to avoid disappointment.Successful candidates will be appointed to a particular NMC Office, but you may be required to travel to other NMC locations, that are reasonable daily commute from your home office.Our Pay PolicyIt is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.For our internal colleagues, you will be paid in accordance to our internal pay policy. Reasonable adjustmentsWe will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.Screening and vettingAll of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.