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- Tasks: Manage the full property process, ensuring smooth operations for tenants and landlords.
- Company: Join a family-run property management company in Leeds, dedicated to high standards and client satisfaction.
- Benefits: Enjoy a competitive salary, free parking, 28 days holiday, and a supportive team culture.
- Why this job: Be part of a friendly team where your contributions matter and personal growth is encouraged.
- Qualifications: Experience managing residential properties, strong customer service skills, and proficiency in Microsoft Office required.
- Other info: Must be authorised to work in the UK; no agencies please.
The predicted salary is between 21500 - 25500 £ per year.
If you're looking for a role that offers real variety, personal development, and the chance to work with a friendly, supportive team - this could be just the job for you!
Hinchcliffe’s is a successful and growing Commercial and Residential Property Management company based in the heart of Horsforth, Leeds. Family-run and client-focused, they manage a diverse portfolio of 100+ properties and over 300 tenants - including both national and independent businesses - across Yorkshire's charming market towns. With a commitment to professionalism, high standards, and continuous development, the team is passionate about delivering top-tier service to both landlords and tenants alike.
This is a fantastic opportunity for an experienced Residential Property Manager to join a warm and welcoming team. You'll be at the heart of operations, overseeing the entire rental process and ensuring a smooth, compliant, and high-quality experience for tenants and landlords.
Key Responsibilities:- Oversee the full property management process, from lettings to compliance
- Liaise with agents, arrange lets, and handle all related documentation
- Use in-house CRM and property management software
- Respond to day-to-day tenant queries efficiently and professionally
- Manage end-of-tenancy procedures, inspections, and deposit returns/disputes
- Handle renewals, rent reviews, and legal tenancy issues
- Ensure health & safety compliance across the portfolio
- Support the maintenance team with repairs and contractor coordination
- Conduct regular property inspections and maintain high standards
- Collaborate with the accounts team on rent arrears and payment plans
- Update utility providers and council tax accounts during tenancy changes
- Maintain GDPR-compliant data handling
- Assist with development projects and conversions
- Promote the business and contribute to continuous improvement
We believe in looking after our people and creating an enjoyable, supportive workplace. Here’s what you’ll enjoy:
- Competitive salary of £25,000 – £30,000 (depending on experience)
- Free on-site car parking
- 28 days holiday + 8 bank holidays
- Friendly, family-run team culture
- Real scope for development and growth in a varied role
We're looking for someone confident, capable, and passionate about property management. You’ll thrive in a fast-paced environment, bring attention to detail, and enjoy solving problems to keep everything running smoothly.
About you:- Proven experience managing a residential portfolio of 90+ units
- Strong knowledge of lettings legislation and required documentation
- A commitment to outstanding customer service
- Proficiency with Microsoft Office; experience in property software is a plus
- The ability to work independently and collaboratively
- Excellent organisational and time-management skills
- A proactive, professional, and presentable approach
- A full UK driving licence and access to a fully insured vehicle
Join a team where your voice is heard and your work truly matters.
How to apply for the role:If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please.
Residential Property Manager employer: Hinchcliffes
Contact Detail:
Hinchcliffes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Property Manager
✨Tip Number 1
Familiarise yourself with the local property market in Horsforth and surrounding areas. Understanding the nuances of the region will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with professionals in the property management field, especially those who have experience in residential management. Attend local property events or join online forums to connect with others and gain insights that could be beneficial during your application process.
✨Tip Number 3
Brush up on your knowledge of lettings legislation and compliance requirements. Being well-versed in these areas will not only prepare you for potential interview questions but also show that you are proactive and ready to handle the responsibilities of the role.
✨Tip Number 4
Prepare specific examples from your past experience that highlight your problem-solving skills and customer service excellence. This will help you articulate your value during interviews and demonstrate how you can contribute to the team at Hinchcliffe’s.
We think you need these skills to ace Residential Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential property management. Focus on your achievements, such as managing a portfolio of 90+ units and any specific legislation knowledge you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management. Mention your commitment to outstanding customer service and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your proficiency with Microsoft Office and any experience with property management software. Also, mention your organisational skills and ability to work both independently and as part of a team.
Showcase Problem-Solving Abilities: Provide examples in your application of how you've effectively solved problems in previous roles. This could include handling tenant queries or managing end-of-tenancy procedures, demonstrating your proactive approach.
How to prepare for a job interview at Hinchcliffes
✨Showcase Your Experience
Be prepared to discuss your previous experience managing residential portfolios, especially those with 90+ units. Highlight specific challenges you've faced and how you overcame them, as this will demonstrate your capability in the role.
✨Know Your Legislation
Brush up on lettings legislation and required documentation before the interview. Being able to confidently discuss compliance issues will show that you are knowledgeable and serious about the responsibilities of a Residential Property Manager.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided outstanding customer service in past roles. This is crucial for the position, so be ready to explain how you handle tenant queries and resolve issues efficiently.
✨Familiarise Yourself with Their Software
If possible, get acquainted with common property management software and CRM systems. Mentioning your proficiency or willingness to learn new tools can set you apart, showing that you're proactive and adaptable.
