Senior Business Administrator

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Do you enjoy working in a fast-paced environment and want to further this by providing a valuable role in public service? Do you have a confident telephone manner and able to deal with the public in a professional way? If so, then we would love to hear from you.

We are recruiting a Senior Business Administrator who will join our administrative team working in Adult Social Care Financial Services. We have recently developed a new and exciting team with our department. You will be central to this, often acting as the first point of contact for the Department.

As well as providing administrative support to the team, you will also be responsible for dealing with a range of communications including telephone calls and emails, resolving queries, or passing these on to the responsible team for resolution.

You will maintain local recording and tracking systems, be proactive and take responsibility for your own work. You will be a key part of the service delivery and work towards achieving the best outcomes for our clients.

We are looking for someone who:

• has a good telephone manner
• is able to work with a range of customers with different support needs
• is confident using a wide range of IT systems including Microsoft packages such as Word, Outlook, Excel etc.
• ability to work on your own initiative, but also as part of the team

In return we will offer:

A friendly supportive team environment with a full induction package, supervision, and training relevant to the role.

Initially, whilst undergoing induction and training, this role will be mostly office based at St Mary’s House in Eastbourne.

The team will be responsible for work completed in our office at St Mary’s House in Eastbourne. This means you will be required to work in the office at least one or two days a week and more when required. The remainder of your work can be completed from home.

To apply for this role please follow the ‘Apply Now’ button above. When completing your CV and cover letter be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience, education, or personal interests.

Interviews will either take place via Microsoft Teams or in-person, this is yet to be confirmed. Interviews will be taking place on Wednesday 11 December. If you are unavailable on these dates, let us know and we may be able to schedule an alternative date to interview you.

ESCC offer a diverse range of benefits to help and support you during your employment. More information can be found on our Benefits Page

For an informal discussion, please contact Georga O’Brien, Office Manager at Georga.O’Brien@eastsussex.gov.uk.

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#Ask me if this can be an apprenticeship

Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.