Senior Duty Manager
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Senior Duty Manager

Full-Time 22000 - 33000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Manage daily operations at a high-end sports centre, ensuring safety and customer satisfaction.
  • Company: Join a vibrant sports centre in North London with top-notch facilities and a dynamic team.
  • Benefits: Enjoy a competitive salary of £27,500 plus a generous benefits package and career progression.
  • Why this job: Perfect for fitness enthusiasts who love a fast-paced environment and engaging with the community.
  • Qualifications: Must have or be able to obtain lifeguard and first aid qualifications within 3 months.
  • Other info: Flexible shifts from early mornings to late evenings; ideal for those seeking a rewarding role.

The predicted salary is between 22000 - 33000 £ per year.

An exciting opportunity for an experienced lifeguard or Duty Manager to support the day-to-day running of a multi-faceted high-end Sports Centre in North London! The facilities include a gym, swimming pool, sports hall, studios and sports pitches. My client is looking for a highly motivated individual with experience of working within the leisure industry as this is a busy and influential role within the business.

The main responsibilities of the Senior Duty Manager are:

  • Oversee and assist the preparation of all areas for activities and special events as required.
  • Undertake reception, rigging and derigging, cleaning and pool supervision as required.
  • Undertake coaching, including delivering birthday parties and holiday camps, as and when required.
  • Ensure the safe storage of all chemicals and equipment to comply with COSHH regulations.
  • Ensure that the Centre is secure, well maintained and cleaned to the required standards.
  • Carry out daily/weekly and monthly building checks, appropriately flagging any relevant findings or necessary corrective action.
  • Act as a key holder and open and close the facilities ensuring all building and equipment checks are carried out.
  • Promote a customer focused environment, generating excellent public relations and customer care.

The candidate:

  • National Pool Lifeguard Qualification or ability to obtain it within 3 months of start date.
  • First Aid Qualification or ability to obtain it within 3 months of start date.
  • Good organisational and administrative skills.
  • Excellent interpersonal and communication skills.
  • Flexible – able to work shifts and across 7 days.

This is a fantastic job in fitness with very good progression opportunities. Flexibility is required as the early shifts start at 6am and the late shifts finish at 10pm. You must be an outgoing character who thrives in and enjoys meeting the demands of a fast-paced environment.

Senior Duty Manager employer: 4Leisure Recruitment Ltd

Join a dynamic team at our high-end Sports Centre in North London, where we prioritise employee well-being and professional growth. With a generous benefits package and a vibrant work culture that fosters collaboration and customer focus, you'll find ample opportunities to advance your career in the leisure industry. Embrace the excitement of a fast-paced environment while enjoying the unique advantage of working in a state-of-the-art facility that promotes health and fitness.
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Contact Detail:

4Leisure Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Duty Manager

✨Tip Number 1

Network with professionals in the leisure industry, especially those who work in sports centres. Attend local events or workshops to meet potential colleagues and learn more about the role.

✨Tip Number 2

Familiarise yourself with the latest trends and best practices in facility management and customer service within the leisure sector. This knowledge will help you stand out during interviews.

✨Tip Number 3

Demonstrate your leadership skills by volunteering for roles that require team management or event coordination. This experience will be invaluable when discussing your suitability for the Senior Duty Manager position.

✨Tip Number 4

Prepare to discuss how you would handle specific scenarios related to safety and customer service in a busy sports centre. Real-life examples will showcase your problem-solving abilities and readiness for the role.

We think you need these skills to ace Senior Duty Manager

National Pool Lifeguard Qualification
First Aid Qualification
Excellent Interpersonal Skills
Strong Communication Skills
Organisational Skills
Administrative Skills
Customer Service Skills
Flexibility in Working Hours
Ability to Work Under Pressure
Team Leadership
Event Coordination
Knowledge of COSHH Regulations
Building Maintenance Awareness
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the leisure industry, particularly any roles as a lifeguard or Duty Manager. Emphasise your organisational skills and any qualifications you hold, such as the National Pool Lifeguard Qualification.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the sports industry. Mention specific experiences that demonstrate your ability to manage a busy environment and provide excellent customer service.

Highlight Relevant Qualifications: Clearly state your current qualifications, such as First Aid and National Pool Lifeguard, or your willingness to obtain them within the required timeframe. This shows your commitment to meeting the job requirements.

Showcase Your Interpersonal Skills: In your application, provide examples of how you've successfully interacted with customers or managed teams in previous roles. This is crucial for a position that requires excellent communication and public relations skills.

How to prepare for a job interview at 4Leisure Recruitment Ltd

✨Showcase Your Experience

Make sure to highlight your previous experience in the leisure industry, especially any roles that involved managing teams or overseeing operations. Be prepared to discuss specific examples of how you've successfully handled busy environments.

✨Demonstrate Customer Focus

Since this role requires promoting a customer-focused environment, think of instances where you've gone above and beyond for customers. Share stories that illustrate your commitment to excellent public relations and customer care.

✨Be Ready for Practical Questions

Expect questions related to safety protocols, such as COSHH regulations and emergency procedures. Brush up on these topics and be ready to explain how you would ensure the safety and security of the facilities.

✨Exhibit Flexibility and Team Spirit

This position requires flexibility with shifts and teamwork. Be prepared to discuss your availability and provide examples of how you've worked effectively within a team, especially in fast-paced settings.

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