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- Tasks: Lead a team of Lift Engineers to achieve business goals and ensure exceptional service.
- Company: Stannah is a family-owned leader in the global lift market, enhancing access and convenience since 1867.
- Benefits: Enjoy competitive salary, profit share bonuses, 25 days holiday, and health cash plans.
- Why this job: Shape your team’s success while working in a supportive, inclusive environment with a strong company culture.
- Qualifications: Experience in the lift industry or similar service roles; relevant technical qualifications preferred.
- Other info: Full UK driving licence required; travel throughout South Midlands & Home Counties expected.
The predicted salary is between 36000 - 60000 £ per year.
Stannah is a proud leader of the global lift market, focused on the future and keeping our products at the cutting edge of safety and innovation. As the Field Service Manager, you will play a pivotal role in driving operational excellence and exceeding business goals.
Day to day, you'll lead a team of skilled Lift Engineers working on industrial lifts, guiding them towards successfully achieving our Business Plan targets for Planned Preventative Maintenance (PPM), LOLER defects, and call-outs within our branch's designated area. You'll have the opportunity to shape and inspire your team, ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards.
This job is a great opportunity for an experienced Lift Manager or Lift Engineer looking to progress into a management role. The successful candidate will be based from our Brackley Service Branch; however, travel throughout the South Midlands & Home Counties is to be expected, therefore a full UK driving licence is essential. You will receive a competitive salary and benefits package which includes a company car/car allowance.
Job Responsibilities:- Efficiently plan Lift Engineer workloads
- Manage absence, performance, and appraisals for the team
- Ensure compliance with all Health and Safety procedures
- Conduct risk assessments and method statements
- Carry out regular site monitoring
- Maintain relationships with customers, addressing any queries and complaints
- Maintain credit control logs and CRM
- Previous experience working within the lift industry or similar service industry with transferable skills is essential
- Relevant technical or management qualifications would be desirable
- NVQ Level 3 / NVQ Level 4 in Lift Engineering
- This Lift Manager job would be suitable for someone who has previously worked as a Field Service Manager, Lift Service Manager, Lift Repair Manager, Lift Service Supervisor or similar
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings, improving access for greater convenience and independence. Joseph Stannah founded the business in 1867, and today Stannah is a global business.
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer and treat all our job applicants fairly and with respect. Our employees are the heart of our business, and we take great care to create a working environment where everyone feels valued.
Benefits Include:- Competitive Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter based on Group Company profits
- 25 days holiday, plus bank holidays
- Holiday scheme to buy extra days’ annual leave
- Pension Scheme with matched contribution/salary sacrifice
- SimplyHealth Cash Plan for health costs
- Life Assurance Scheme
- Long Service award scheme with holiday benefit
- Company Benefits Discount Rewards Scheme
- Employee Assistance Programme to support well-being
- Enhanced maternity and paternity provision
- Free parking
- Company Vehicle or Car Allowance
We reserve the right to close this vacancy early if we receive high numbers of applications for the role.
Field Service Manager employer: Stannah Group
Contact Detail:
Stannah Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Manager
✨Tip Number 1
Familiarise yourself with Stannah's products and services, especially their lifts and escalators. Understanding the technical aspects and innovations in their offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Stannah on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Field Service Manager role, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your leadership style and how you manage teams effectively. Since this role involves guiding Lift Engineers, showcasing your experience in team management and operational excellence will be crucial during any discussions.
✨Tip Number 4
Highlight your knowledge of Health and Safety regulations relevant to the lift industry. Being well-versed in compliance and risk assessment will not only show your expertise but also align with Stannah's commitment to safety and operational standards.
We think you need these skills to ace Field Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the lift industry or similar service sectors. Emphasise any management roles you've held and specific achievements that align with the responsibilities of a Field Service Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills and experiences make you a perfect fit for Stannah, particularly in driving operational excellence and leading teams.
Highlight Relevant Qualifications: If you have NVQ Level 3 or 4 in Lift Engineering or other relevant technical qualifications, be sure to mention these prominently in your application. This will demonstrate your suitability for the role.
Showcase Leadership Skills: In your application, provide examples of how you've successfully led teams in the past. Discuss your approach to managing performance, conducting appraisals, and ensuring compliance with health and safety standards.
How to prepare for a job interview at Stannah Group
✨Showcase Your Leadership Skills
As a Field Service Manager, you'll be leading a team of Lift Engineers. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experience you have in motivating staff and achieving business goals.
✨Demonstrate Industry Knowledge
Familiarise yourself with the lift industry and Stannah's products. Be ready to discuss relevant technical knowledge, such as Planned Preventative Maintenance (PPM) and LOLER regulations. Showing that you understand the industry's challenges will set you apart.
✨Emphasise Health and Safety Compliance
Health and Safety is crucial in this role. Prepare to talk about your experience with risk assessments and method statements. Discuss how you've ensured compliance in previous roles and how you plan to maintain high safety standards within your team.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
