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For Companies At a Glance
- Tasks: Lead daily operations, ensuring top-notch service and member satisfaction.
- Company: Join a dynamic fitness club focused on health and community engagement.
- Benefits: Enjoy a competitive salary, career development opportunities, and a vibrant work environment.
- Why this job: Be part of a passionate team that promotes health and wellness while making a real impact.
- Qualifications: No specific qualifications required; just a passion for fitness and customer service.
- Other info: Flexible shifts available; perfect for students looking to gain experience in the fitness industry.
The predicted salary is between 24000 - 42000 £ per year.
Salary: £30,000+ Location: Dartford
Main Duties:
- The delivery of excellent services at all times to ensure customer satisfaction and maximize membership retention.
- To provide day-to-day management and assist in the overall management of the health & fitness facilities.
- The Assistant Manager will deputize in the absence of the Fitness Manager with the smooth functioning of all aspects of the health & fitness facilities.
- Ensure health and safety policies and procedures are followed; all whilst promoting the highest levels of customer service and staff engagement.
Responsibilities:
- Assume the responsibilities of the Health & Fitness Manager in their absence and take on a Duty Manager role when on shift, which will include supporting other departments within the club.
- Complete daily checks when on shift as per the normal operating procedures and ensure the team completes these to a high standard.
- Monitor equipment and facilities daily, record cleanliness, report damage or faults, and take appropriate action to rectify issues.
- Review staffing requirements with the Health and Fitness Manager to promptly hire fitness instructors/lifeguards and cleaning staff.
- Support the Health & Fitness Manager in leading and developing high-performing teams through effective training, people management, development, and retention.
- Assist in ensuring all contracts, licenses, and documentation required for safe and effective operation are in place and adhered to consistently.
- Support the studio coordinator, swimming coordinator, lifeguards, and cleaning team in day-to-day operations.
- Monitor the pool, conduct plant room checks, test water quality, and perform regular checks of the pool, spa area, and changing facilities.
- Develop instructor and personal training standards, ensuring adherence to the highest level.
- Develop new ideas to promote member motivation and retention.
- Track and communicate fitness industry trends to the team and members.
- Address customer service issues or complaints professionally and take further action where required.
- Conduct individual and group inductions/classes for members.
- Administer first aid, assist in pool rescues, and apply resuscitation as necessary.
- Demonstrate commitment to continuous personal and professional development.
- Comply with organizational policies, procedures, and health & safety guidelines, including Normal Operating Procedures and Emergency Action Plan.
- Undertake any further duties requested by management.
For more details contact david@corecruitment.com or call David on 02077902666.
Locations
Health Fitness Specialist employer: COREcruitment Ltd
Contact Detail:
COREcruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Fitness Specialist
✨Tip Number 1
Network with professionals in the health and fitness industry. Attend local fitness events or workshops to meet potential colleagues and employers. Building relationships can often lead to job opportunities that aren't advertised.
✨Tip Number 2
Gain relevant certifications that are recognised in the fitness industry. This not only enhances your skills but also shows your commitment to professional development, making you a more attractive candidate for the role.
✨Tip Number 3
Familiarise yourself with the latest trends in health and fitness. Being knowledgeable about current industry standards and innovations can help you stand out during interviews and discussions with potential employers.
✨Tip Number 4
Prepare to demonstrate your leadership and team management skills. Think of specific examples from your past experiences where you've successfully led a team or improved customer satisfaction, as these will be key aspects of the role.
We think you need these skills to ace Health Fitness Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in health and fitness management. Include specific examples of how you've delivered excellent customer service and managed teams effectively.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your ability to manage health and fitness facilities, promote customer satisfaction, and lead teams.
Showcase Relevant Qualifications: Include any certifications or qualifications related to health and fitness, such as first aid, personal training, or management courses. This will demonstrate your commitment to the role.
Highlight Customer Service Skills: Since customer satisfaction is crucial for this role, provide examples of how you've successfully handled customer complaints or improved member retention in previous positions.
How to prepare for a job interview at COREcruitment Ltd
✨Showcase Your Customer Service Skills
As a Health Fitness Specialist, customer satisfaction is key. Be prepared to discuss specific examples of how you've handled customer service issues in the past and how you ensured a positive experience for members.
✨Demonstrate Leadership Qualities
Since the role involves supporting and leading teams, highlight your leadership experiences. Share instances where you've successfully managed a team or taken charge in the absence of a manager.
✨Know Your Health and Safety Protocols
Familiarise yourself with health and safety policies relevant to fitness facilities. Be ready to discuss how you would ensure compliance and promote a safe environment for both staff and members.
✨Stay Updated on Fitness Trends
The fitness industry is always evolving. Show your passion by discussing recent trends or innovations in health and fitness that you believe could benefit the facility and its members.
