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- Tasks: Be the friendly face of justice, guiding court users and managing hearings.
- Company: Join the Ministry of Justice, a key player in the UK's legal system.
- Benefits: Earn £11.44/hour with flexible hours and potential for extension.
- Why this job: Perfect for law enthusiasts or those passionate about public service!
- Qualifications: Basic IT skills and strong customer service experience required.
- Other info: Guaranteed interviews for veterans and candidates with disabilities.
The Ministry of Justice – Court Usher Location: Leeds Crown Court Salary: £11.44 per hour Hours: Monday – Friday (37 hours) This is an ongoing temporary position with the possibility of a further extension at the discretion of the business requirements. Role Overview: We are currently recruiting for Court Ushers to join Leeds Crown Court with our client, The Ministry of Justice. The role will include working as part of a flexible team. This is a very interesting and varied role. The suitable candidate will be required to clerk the courts, you will be an essential first point of contact for all the court users involved in hearings. Responsibilities include: ” Obtain names of all parties in attendance and show into hearings at required time ” Call members of the public into court ” Maintain supplies for court users, complete court recording sheets ” Pass on important information to all concerned promptly and clearly, with tact and honesty ” Keep Court room and hearing rooms tidy and well managed ” Label evidence and pass it to the judge and jury ” Carry out general clerical work as required to support the work of HMCTS What we are looking for: ” Basic IT skills in Microsoft Packages (training will be given) ” Strong recent admin/customer service experience ” Be polite and helpful to all customers both external and internal ” Remain calm, polite and tactful when dealing with difficult people ” Vigilance and professional personality ” Be approachable, non-judgemental and honest and respects confidences in dealing with others. This role would be an excellent fit for someone who has an interest in law and criminology or a passion for customer service and supporting the public! Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group
Court Usher employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court Usher
✨Tip Number 1
Familiarize yourself with the court system and its procedures. Understanding how the court operates will help you feel more confident during the interview and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience during any discussions. Since the role requires a polite and helpful demeanor, sharing specific examples of how you've successfully assisted customers can set you apart.
✨Tip Number 3
Practice remaining calm and tactful in challenging situations. You might be asked about how you would handle difficult people, so think of scenarios where you managed to stay composed and resolved conflicts effectively.
✨Tip Number 4
Show your enthusiasm for law and criminology. If you have any relevant experiences or interests in these areas, be sure to mention them, as they align well with the responsibilities of a Court Usher.
We think you need these skills to ace Court Usher
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Court Usher position. Understand the responsibilities and required skills, such as customer service experience and basic IT skills, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your recent admin or customer service experience. Provide specific examples of how you've remained calm and polite in challenging situations, as this is crucial for the role.
Show Your Interest in Law: If you have a background or interest in law and criminology, make sure to mention it in your application. This can set you apart from other candidates and demonstrate your passion for the field.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brook Street
✨Understand the Role
Make sure you have a clear understanding of the Court Usher role and its responsibilities. Familiarize yourself with court procedures and the importance of being a first point of contact for court users.
✨Showcase Your Customer Service Skills
Highlight your experience in admin and customer service during the interview. Be prepared to discuss specific examples where you remained calm and polite under pressure, as this is crucial for the role.
✨Demonstrate Professionalism
Exude a professional demeanor throughout the interview. This includes being punctual, dressing appropriately, and communicating clearly. Remember, you will be representing the court and interacting with various stakeholders.
✨Prepare Questions
Prepare thoughtful questions to ask the interviewer about the role and the court environment. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
