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- Tasks: Support VPs by managing diaries, organising meetings, and handling travel arrangements.
- Company: Join American Express, a leader in innovation and inclusivity with a rich 175-year history.
- Benefits: Enjoy competitive salaries, flexible working options, and comprehensive health benefits.
- Why this job: Make an impact in a dynamic environment where your ideas matter and growth is encouraged.
- Qualifications: Experience supporting executives, strong communication skills, and the ability to multitask effectively.
- Other info: This role offers opportunities for career development and a supportive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
This job is with American Express, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role? Based in London, this Executive Assistant will support two VPs within the Global Strategy, Operations and Performance (GSOP) organisation: VP, Financial Crimes Strategy & Operations and VP, Global Merchant Payments and Disputes.
Responsibilities:
- Organisation and maintenance of complex diaries using a high level of integrity, managing across global business partners and different time zones.
- Organising internal and external business meetings, and providing all necessary administrative support for the meetings as well as supporting the planning and execution of external events.
- Monitoring Outlook diary communications and ensuring a timely response.
- Utilising and understanding all internal systems, processes and policies, e.g. Concur for travel booking and expenses, reserve system, etc.
- Ensuring timely preparation and processing of expense reports; tracking and processing of invoices.
- Managing travel arrangements including air, hotel, transfers, and agendas and managing last minute changes as required.
- Providing detailed itineraries of these trips, including all hotel arrangements, transfers, meetings scheduled, contact details, etc.
- Assisting with coordination, scheduling and organising of senior leader visits and team events.
- Managing own e-mails and correspondence in a timely manner.
- Undertaking ad-hoc requests and project work as required.
Minimum Qualifications:
- Demonstrable executive administrative experience and specifically with experience supporting VPs with regional/global responsibilities.
- Good team player with a strong work ethic who collaborates well and demonstrates high integrity, personal initiative and a positive attitude.
- Demonstrated ability to interact with all levels of management as well as the ability to handle confidential and sensitive information with discretion.
- Ability to multi-task and prioritise in a fast-paced environment and to remain both calm under pressure and flexible to interruptions and changing priorities.
- Strong interpersonal and communication skills with the ability to form professional relationships across all areas of the organisation.
- Highly developed organisational and time management skills consistently maintaining attention to detail and accuracy.
- Ability to be proactive, troubleshoot and take initiative to anticipate the needs of a complex office.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counselling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Contact Detail:
American Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Assistant
✨Tip Number 1
Familiarise yourself with American Express's culture and values. Understanding their commitment to innovation and inclusivity will help you align your approach during interviews and discussions, showcasing how you can contribute to their mission.
✨Tip Number 2
Highlight your experience in managing complex diaries and travel arrangements. Be prepared to discuss specific examples of how you've successfully navigated scheduling challenges, especially across different time zones, as this is crucial for the Executive Assistant role.
✨Tip Number 3
Demonstrate your ability to handle confidential information with discretion. Prepare to share instances where you've managed sensitive data or communications, as this will be key in building trust with the VPs you'll support.
✨Tip Number 4
Showcase your proactive problem-solving skills. Think of examples where you've anticipated needs or troubleshot issues before they escalated, as this will illustrate your capability to thrive in a fast-paced environment like American Express.
We think you need these skills to ace Executive Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant executive administrative experience, particularly any roles where you've supported VPs or senior management. Use specific examples that demonstrate your organisational skills and ability to manage complex diaries.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at American Express and how your skills align with their values. Mention your ability to handle confidential information and your experience in a fast-paced environment.
Highlight Key Skills: Emphasise your strong interpersonal and communication skills, as well as your attention to detail and time management abilities. These are crucial for the Executive Assistant role and should be evident in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for this position.
How to prepare for a job interview at American Express
✨Research American Express
Before your interview, take some time to learn about American Express's history, values, and culture. Understanding their commitment to innovation and inclusivity will help you align your answers with their mission.
✨Demonstrate Organisational Skills
As an Executive Assistant, showcasing your organisational skills is crucial. Be prepared to discuss specific examples of how you've managed complex diaries, coordinated meetings, and handled travel arrangements in previous roles.
✨Showcase Your Communication Skills
Strong interpersonal and communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've built professional relationships in the past.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle pressure and multitask. Think of situations where you've had to adapt quickly to changing priorities and how you managed those challenges effectively.
