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- Tasks: Lead a dynamic team, drive sales, and ensure exceptional customer service.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised for its supportive culture.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a strong work-life balance.
- Why this job: Be part of a vibrant team that values innovation, personal growth, and community engagement.
- Qualifications: 2 years of travel sales experience and proven leadership skills required.
- Other info: Opportunities for professional development and exciting educational trips await!
The predicted salary is between 30000 - 42000 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024? At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development. Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
What makes a successful Branch Manager?
- You lead from the front and by example.
- You have great leadership skills and experience of working in a team, leading and coaching your colleagues.
- You have 2 years travel sales experience and supervising a team under your belt.
- You achieve your own sales targets and drive your team to achieve their individual targets.
- Your exceptional communication and customer service skills are at the forefront of your day-to-day.
- You love numbers and are able to stay on top of the branch’s sales and targets.
- You are enthusiastic, optimistic and committed to contribute to the growth of the business.
- You take a keen interest in the development of colleagues to maximise job satisfaction, performance, and talent succession.
So, what does a Branch Manager at Hays Travel do in a day?
- Be a true role model for your team as a trusted and inspiring leader who meets targets, continuously strives for excellence and delivers great service.
- Lead the overall profitability of your branch by maximising all sales to the fullest potential, exceeding targets wherever possible.
- Enable the effective day-to-day operation of your branch and foreign exchange bureau.
- Increase the exposure of your branch through new business leads and maximise the use of social media to promote offers, generating customer engagement and sales.
- Oversee and support your team’s performance, supporting areas for development to achieve maximum productivity whilst ensuring colleague motivation and morale is at its best.
- Act as a figurehead within the local community, attending all promotional activities and events that will boost your branch performance and impact exposure.
- Assist in the recruitment of colleagues into your branch, including apprentices - you will ensure their development is tailored to their talent progression.
Why should you really work for Hays Travel?
- A range of training programmes to help you progress personally and professionally.
- Strong recognition and promotion opportunities.
- Opportunities to travel on educational trips.
- Discounts on booking your own holidays.
- Uncapped earning potential.
- Health care plan.
- Eyecare vouchers.
- Shopping discounts.
- Loyal service awards to celebrate important milestones.
- Recommend a friend bonus scheme.
- Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives.
- A work environment that thrives on uplifting one another.
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles. Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Branch Manager - Caerphilly employer: Hays Travel Limited
Contact Detail:
Hays Travel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager - Caerphilly
✨Tip Number 1
Familiarise yourself with Hays Travel's SMILE values. During your interactions, whether in interviews or networking, demonstrate how your leadership style aligns with these values. This will show that you not only understand the company culture but are also a good fit for their team.
✨Tip Number 2
Engage with local community events and initiatives related to travel. By showcasing your involvement, you can highlight your commitment to community engagement, which is crucial for a Branch Manager role. This will also give you talking points during interviews.
✨Tip Number 3
Network with current or former employees of Hays Travel. They can provide insights into the company’s expectations and culture, which can help you tailor your approach when discussing your experience and how it relates to the role.
✨Tip Number 4
Prepare to discuss specific examples of how you've led teams to exceed sales targets in the past. Use metrics and success stories to illustrate your achievements, as this will resonate well with the hiring managers looking for results-driven candidates.
We think you need these skills to ace Branch Manager - Caerphilly
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Branch Manager at Hays Travel. Tailor your application to highlight how your experience aligns with their requirements.
Highlight Relevant Experience: Emphasise your travel sales experience and any leadership roles you've held. Provide specific examples of how you've led teams, achieved sales targets, and contributed to business growth.
Showcase Your Values: Hays Travel values their SMILE principles. In your application, demonstrate how you embody these values—Supportive, Motivational, Innovative, Loyal, and Excellent—in your previous roles.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for travel and customer service. Make it personal and engaging to stand out from other candidates.
How to prepare for a job interview at Hays Travel Limited
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to lead by example. Prepare examples of how you've successfully led a team in the past, focusing on your coaching and mentoring abilities. Highlight any specific achievements that demonstrate your leadership style.
✨Demonstrate Your Sales Acumen
Since the role involves achieving sales targets, be ready to discuss your previous sales experiences. Bring data or examples that showcase how you met or exceeded targets, and explain your strategies for driving sales within a team.
✨Emphasise Customer Service Excellence
Exceptional communication and customer service skills are crucial. Prepare to share instances where you went above and beyond for customers, and how you instilled a customer-first mentality within your team.
✨Engage with the Company Values
Familiarise yourself with Hays Travel's SMILE values. During the interview, relate your personal values and work ethic to these principles, demonstrating how you embody them in your professional life.
