Assistant Store Manager

Assistant Store Manager

Oxford Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, drive sales, and create an amazing customer experience daily.
  • Company: Join Poundland, a retail powerhouse with over 850 stores and a commitment to value.
  • Benefits: Enjoy flexible rotas, up to 33 days holiday, and exclusive discounts.
  • Why this job: Make an impact in a vibrant environment while developing your career.
  • Qualifications: No specific qualifications required; just a passion for leadership and customer service.
  • Other info: Apply early as we may close the vacancy if we receive a high volume of applications.

The predicted salary is between 28800 - 43200 £ per year.

Lead, inspire, and excel – creating amazing value every day! As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You assume a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life.

Benefits:

  • A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success.
  • Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship.
  • Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success.
  • Rota’s are scheduled four weeks in advance, creating a culture that cares for your life outside of work.
  • Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday.
  • Enhanced family-friendly benefits and life assurance.
  • In-store discount of 10% along with exclusive discounts through our colleague online benefits portal.
  • All year-round initiatives to recognise and reward our colleagues.
  • Access to Employee Assistance to support your well-being.

Responsibilities:

  • Love our customers: Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards. Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts – keeping our 'two is a queue' initiative in mind.
  • Care for our colleagues: Create a safe environment for your team and ensure all policies and procedures are followed. Work alongside the Store Manager to help support the team around you. Manage new colleagues' inductions and collaborate with supervisors to drive ongoing training and development through on-the-job coaching.
  • Protect the pounds (and euros): Lead daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated and achieved. Ensure all our products are priced, merchandised, and maintained to ensure the store runs smoothly.

This opportunity is for those ready to make an impact in a vibrant retail environment. We’d love to hear from you if you’re driven to lead, inspire, and excel. Apply now and take your first step in a fulfilling career with us.

About us... Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 850 stores and nearly 17,000 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don’t just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment, and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues, and Protect the Pounds & Euros. By living our behaviours every day, we’ve created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!

Assistant Store Manager employer: Poundland & Dealz

At Poundland, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values both our customers and colleagues. As an Assistant Store Manager, you'll benefit from professional development opportunities, including the chance to pursue a Retail Manager Level 3 qualification, while enjoying a generous holiday allowance that increases with your service. Our commitment to employee well-being is reflected in our comprehensive support systems, including enhanced family-friendly benefits and a culture that truly cares for your work-life balance.
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Contact Detail:

Poundland & Dealz Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager

✨Tip Number 1

Familiarise yourself with the core values of Poundland & Dealz, especially 'Love our customers' and 'Care for our colleagues'. During your interview, be ready to share examples of how you've embodied these values in your previous roles.

✨Tip Number 2

Research the latest trends in retail management and merchandising. Being knowledgeable about current practices will not only impress your interviewers but also show that you're proactive and passionate about the role.

✨Tip Number 3

Prepare to discuss your leadership style and how you motivate teams. Think of specific instances where you've successfully led a team or improved team dynamics, as this is crucial for the Assistant Store Manager position.

✨Tip Number 4

Network with current or former employees of Poundland & Dealz if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.

We think you need these skills to ace Assistant Store Manager

Leadership Skills
Customer Service Excellence
Team Management
Merchandising Skills
Sales Strategy Development
Communication Skills
Coaching and Training
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Conflict Resolution
Inventory Management
Financial Acumen
Motivational Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of an Assistant Store Manager. Tailor your application to highlight how your skills and experiences align with their needs.

Showcase Customer Service Skills: Emphasise your experience in delivering excellent customer service. Provide specific examples of how you've gone above and beyond for customers in previous roles, as this is a key aspect of the position.

Highlight Leadership Experience: Discuss any previous leadership roles or experiences where you have managed a team. Mention how you have supported colleagues' development and created a positive work environment, as this aligns with the company's values.

Express Your Passion for Retail: Convey your enthusiasm for the retail industry and your desire to contribute to the company's mission. Share why you want to work for Poundland & Dealz specifically, and how you can help them achieve their goals.

How to prepare for a job interview at Poundland & Dealz

✨Show Your Passion for Customer Service

As an Assistant Store Manager, your role revolves around delivering excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the company's core value of loving their customers.

✨Highlight Your Leadership Skills

You'll be a vital link between the Store Manager and the team, so it's essential to showcase your leadership abilities. Discuss any experience you have in managing teams, training new colleagues, or leading by example. This will show that you're ready to inspire and support your team.

✨Demonstrate Your Commercial Awareness

Understanding sales, service, and shrink is crucial for this role. Prepare to discuss how you've contributed to achieving commercial objectives in past positions. This could include examples of merchandising strategies or initiatives that improved sales performance.

✨Emphasise Your Commitment to Team Development

The role involves coaching and developing your colleagues. Be ready to talk about your approach to training and supporting team members. Sharing specific instances where you've helped others grow will highlight your dedication to caring for your colleagues.

Assistant Store Manager
Poundland & Dealz
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  • Assistant Store Manager

    Oxford
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-04-05

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    Poundland & Dealz

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