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For Companies At a Glance
- Tasks: Manage customer inquiries and conduct venue site visits while driving sales initiatives.
- Company: Join Nightcap, an award-winning operator in the vibrant late-night bar scene across the UK.
- Benefits: Enjoy a £28,000 salary, 30% bonus, 50% food discount, and early pay access.
- Why this job: Be part of a fun team creating memorable experiences in a fast-paced environment.
- Qualifications: 1 year of sales experience, ideally in hospitality, with strong communication skills.
- Other info: Work across exciting venues in Manchester, Leeds, Birmingham, and Liverpool.
What's in it for you?
- £28,000
- 30% bonus scheme so you share in the business success.
- An amazing 50% discount on food and drink across all our awesome venues.
- 4 x Salary life assurance to support your loved ones if the worst happens.
- Deals and discounts with a wide range of businesses through our discount portal.
- Early access to your pay through Wagestream.
- Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
- Training and development opportunities. We’re invested in your success during your time with us!
- Fun and vibrant working environment with a fantastic team.
Overview:
We are looking for a Senior Sales Executive to join our Sales department. As part of an award-winning operator in the late-night bar scene, the role involves managing customer inquiries, providing excellent customer service, conducting venue site visits, and working on proactive sales initiatives. The ideal candidate should have at least 1 year of sales experience, preferably in hospitality, a strong interest in cocktail bars and nightlife, proficiency with the Access Collins Booking System, and excellent communication and administrative skills.
Our support office is in the heart of Soho.
Responsibilities:
- You will be working across Venues in Manchester, Leeds, Birmingham & Liverpool.
- Managing and responding to incoming customer enquiries.
- Responding to customer queries with excellent customer service skills.
- Telephone and venue diary management.
- Work on proactive sales and upselling initiatives.
- Conduct venue site visits.
- Follow up on potential sales leads.
- Work to pre-determined pre booked sales targets as set by the business.
- Always act as an ambassador of the brands.
Skills / Experience Required:
- A strong interest in cocktail bars and nightlife.
- 1 year sales experience, ideally hospitality sales.
- Ideally proficient experience with Access Collins Booking System.
- Experience working in hospitality. Ideally at least one year.
- Strong administration and IT skills.
- Excellent written and verbal communication skills.
About Us:
Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia and Dirty Martini to name just a few. With a mission to be the UK's leading bar group and a deep routed belief that everyone deserves a great night out, working here is fast paced, at times challenging, but copious amounts of fun! At Nightcap, we thrive on creating engaging and vibrant atmospheres that leave a lasting impression. Our team are dedicated to delivering outstanding customer experiences and exceeding expectations with world-class drinks. From skilled bartenders crafting unique and delicious cocktails to talented head office teams supporting our bars with exceptional solutions to further improve our business, we all strive to curate memorable experiences for our customers.
Senior Sales Executive - 12 Month FTC employer: Nightcap PLC
Contact Detail:
Nightcap PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Executive - 12 Month FTC
✨Tip Number 1
Familiarise yourself with the cocktail bar scene and current trends in nightlife. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the industry.
✨Tip Number 2
Network with professionals in the hospitality sector, especially those who work in sales or management roles. Attend industry events or join relevant online groups to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Practice your communication skills by engaging in mock sales scenarios with friends or colleagues. This will help you refine your approach to customer inquiries and improve your confidence when discussing sales strategies.
✨Tip Number 4
Research Nightcap and its brands thoroughly. Understanding their values, mission, and unique selling points will allow you to tailor your conversations and show how you can contribute to their success.
We think you need these skills to ace Senior Sales Executive - 12 Month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in hospitality. Emphasise any roles where you've managed customer inquiries or conducted site visits, as these are key responsibilities for the Senior Sales Executive position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cocktail bars and nightlife. Mention specific experiences that demonstrate your sales skills and how you can contribute to the vibrant atmosphere at Nightcap.
Highlight Relevant Skills: In your application, clearly outline your proficiency with the Access Collins Booking System and any strong IT skills. These are essential for managing customer queries and diary management effectively.
Showcase Your Customer Service Experience: Since excellent customer service is crucial for this role, provide examples of how you've successfully handled customer inquiries and resolved issues in previous positions. This will help demonstrate your fit for the team.
How to prepare for a job interview at Nightcap PLC
✨Show Your Passion for Hospitality
Make sure to express your genuine interest in cocktail bars and nightlife during the interview. Share any relevant experiences or stories that highlight your enthusiasm for the industry, as this will resonate well with the interviewers.
✨Demonstrate Your Sales Skills
Prepare examples of your previous sales achievements, especially in hospitality. Be ready to discuss how you managed customer inquiries and turned them into successful sales, showcasing your ability to meet targets and upsell effectively.
✨Familiarise Yourself with Access Collins
If you have experience with the Access Collins Booking System, be sure to mention it. If not, take some time to research it beforehand. Showing that you are proactive about learning the tools they use can set you apart from other candidates.
✨Prepare Questions About the Role
Think of insightful questions to ask about the Senior Sales Executive position and the company culture at Nightcap. This shows your interest in the role and helps you determine if it's the right fit for you, while also demonstrating your engagement during the interview.
