New Business Executive

Your Profile

To be successful in the role, you will need to be a self-starter with a positive approach and a passion for great customer service. You will be proactive, confident, have negotiation skills that are second to none and a proven track record within a sales environment. You will be responsible for growing the business, spotting new opportunities for our existing clients whilst creating new opportunities with prospective ones. You will be highly organised with excellent communication skills, both written and verbal and are looking to join a successful growing company in a dynamic, fast growing business sector.

Your Role

You will proactively contact and build a database of business to business clients within the UK and Internationally. In addition you will focus on small businesses through to blue chip clients. You will effectively Account Manage taking each client through a customer journey that is second to none, enabling successful promotional activities to take place UK and Worldwide. Your ability to engage with our potential clients, understanding their requirements and target audiences and source services to match their needs is essential. Ensuring that you excite and delight the client is of utmost importance. With a proven track record within a telesales environment, you will increase the client spread significantly whilst you meet/exceed your personal and team targets.

You need to have:

• A warm and personable approach;
• Pay great attention to detail;
• The ability to prioritise your workload and effectively manage and maintain relationships with existing and new clients.

Repeat business is key and therefore reviewing and obtaining feedback from each service provided is essential, this will enable continuous improvement of everything and also further sales as a result. Contact will predominantly be by telephone, however client meetings will be required throughout the course of your work. Although this is a fast paced dynamic company, we pride ourselves on the quality of our staff relations. Enabling them to grow and develop exceptional skills in a fantastic, supportive, high performance environment. Positive team relationships and opportunities to grow within the business are as important to us as our client relations and the reason why we have exceptional client and staff retention. This is a real opportunity for you to create a great career in an evolving North-West based company.

Key Skills and Competencies (essential)

• Communication and Building Positive Relationships
• Proactively growing your own network of clients and prospects
• Investing time in building and maintaining relationships
• Communicating clearly, confidently and professionally
• Gaining commitment from clients and stakeholders and clarifying objectives
• Passion for the Client
• Demonstrating confidence and client support
• Checking for client satisfaction, rectifying mistakes and striving for positive, tangible results
• Commitment to building long term, positive relationships with all clients and enhancing their experience of working with us
• Efficient and tenacious approach in exceeding client’s expectations
• Organisational and Sales Skills
• Completing tasks and following up on commitments
• Problem solving and using time productively
• Ability to turn prospects into clients and excellent negotiation skills
• Ability to meet/exceed sales targets
• Informed Decision Making
• Researching topics and accurately recording information
• Developing innovative ideas and proposals
• Asking questions and taking detailed client briefs
• Making informed decisions
• Team working and Continuous Improvement
• Ability to work under own initiative or as part of a team
• Sharing knowledge and information
• Using creative ideas to enhance the customer journey
• Spotting and sharing opportunities for other team members
• Supporting new ideas and challenging self and others to continually improve

Qualifications

• Minimum 'O' level/GCSE in Maths and English
• PC Literate (Word, Excel, Powerpoint)

Key Skills and Competencies (preferable)

• The ability to define and deliver clear short and long term goals
• Maintaining an awareness of relevant business and client related issues
• Creating, monitoring and adapting plans
• Active listening and creating solutions to suit clients’ needs
• A level or degree equivalent qualifications in one of the following or similar: marketing, communications, business management, customer relations
• Good understanding of geographical locations in UK, Ireland and Worldwide.

Key Responsibilities

• Account manage clients to conclude successful sales whilst developing and growing the business
• Understanding our clients’ businesses enabling the research undertaken to match clients’ with specific requirements
• Build strong relationships with businesses across the World, keeping abreast of current legislation and securing business as a result