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- Tasks: Engage with clients, manage accounts, and cross-sell services in a dynamic environment.
- Company: Join Global 4, a tech-savvy company with a near-5-star Trustpilot rating.
- Benefits: Enjoy 33 days holiday, 50% off utilities, and fun incentives like company lunches.
- Why this job: Be part of a high-performing team that values growth, innovation, and exceptional service.
- Qualifications: Experience in telecom sales, excellent communication skills, and a proactive attitude are essential.
The predicted salary is between 24000 - 42000 £ per year.
Salary: £30,000 (Negotiable based on experience) OTE: £60,000 (Real-life examples of overachieving, £80K+ possible)
Hours: 8:30 – 5:30 Monday to Friday
Location: Horsham, West Sussex
Are you ready to embrace a new challenge? We are seeking an enthusiastic, hardworking and ambitious individual who would like an opportunity to build their career. If you enjoy a fun and social work environment along with having the opportunity to develop your skillset further, this is worth exploring!
We are not your average Managed Services Provider. With an impressive near-on 5-star Trustpilot rating and ISO 9001, 14001 and 27001 accreditations, we are at the forefront of innovation. We are adding new clients to our family constantly, all while nurturing our existing ones who are thrilled with our service. Now, we are expanding our dynamic team and seeking driven, dedicated individuals to join us on our journey.
Due to a rapid rate of growth, supported by a number of customer base acquisitions, the Global 4 account management division is looking for an enthusiastic and proactive Account Manager, which presents a fantastic opportunity to join this high-performing division. The successful candidate will be expected to provide exceptional service to our clients, while penetrating accounts for renewals of services and cross selling our full suite of services. They will be a hosted telephone and connectivity expert, with the tools to cross-sell IT support, Mobiles, Utilities and Security services, supporting their customers housing their key business services under one Global 4 roof.
What will you be doing?
- Grow and develop our existing customer base through daily account calls to book and attend on-site health checks with our customers.
- Cross-sell and introduce additional services and new platforms to our existing customers, through our multi-service discount proposal.
- Retaining our customers through building fantastic relationships.
- Act as a point of contact for account queries with help from our extensive support teams.
- Update customer and service information, on the in-house CRM System, to determine and track future opportunities.
- Opportunity tracking / pipeline development.
- Keeping customers up to date with regards to installations / projects.
Required skills & experience
- Proven experience in telecommunication/IT solution sales.
- Experience in managing and retaining accounts, while increasing profitability through cross-selling additional services.
- Excellent communication skills.
- Self-motivated and hardworking individual.
- Enthusiastic, high-energy, and proactive.
- Proven experience of working with and exceeding targets.
- Confident with both telephone and face-to-face interaction with clients.
- Financially and target driven.
Who are Global 4?
Here at Global 4, we love tech and offer a range of services and products to support businesses across the whole of the UK. Our vision is to solve our customers' technology challenges, by advising and implementing the right solution, and always demonstrating best in class service excellence. We offer a wide range of solutions, from cloud telephony, IT, CCTV & Security services, data connectivity and mobiles as well as energy.
As a forward-thinking business utilising the latest technology, we support a wide range of clients in multiple industry verticals. Our Trustpilot rating proudly sits at near-on 5 stars in demonstration of our exceptional service whilst our internal processes and security are backed by ISO 9001, 14001 and 27001 accreditations! The experience we provide our customers with is unparalleled, and our proposition enables us to welcome hundreds of new clients every year whilst retention is at an all-time high.
With a clear vision and strong values, Global 4 is looking to expand its incredible team and require driven, passionate, and personable professionals to join their mission. We continue to grow together, investing in our people and our product offering. If you’re looking for a change, for a challenge, for reward, and can work hard, play hard, now is the time to join Global 4!
What benefits will you receive?
- 50% off our Broadband & Utility packages, completely free after two years.
- 33 days holiday allowance including bank holidays.
- 5 additional days leave granted based upon length of service.
- £250 Bright Ideas Scheme.
- Kudos Employee Recognition Scheme – Including Days Out.
- Buy & Sell holiday allowance scheme.
- Death in service benefit.
- Pension scheme.
- Complimentary fresh fruit, tea, and coffee.
- Eye care vouchers.
- Friday fridge.
- Company lunches.
- £1,000 Refer A Friend Scheme.
- Fun incentives.
- Paid Charity leave.
Sales Account Manager employer: Global 4 Communications Ltd
Contact Detail:
Global 4 Communications Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Account Manager
✨Tip Number 1
Familiarise yourself with the telecommunications and IT solutions that Global 4 offers. Understanding their services will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current employees or industry professionals on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts and increased profitability through cross-selling. Real-life success stories will showcase your skills and align with what Global 4 is looking for.
✨Tip Number 4
Demonstrate your enthusiasm and high-energy personality during the interview process. Global 4 values proactive individuals, so showing your passion for sales and customer service can set you apart from other candidates.
We think you need these skills to ace Sales Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telecommunications or IT solution sales. Emphasise any achievements related to account management and cross-selling, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've successfully managed accounts and exceeded targets in previous roles.
Highlight Communication Skills: Since excellent communication skills are crucial for this role, provide examples in your application that demonstrate your ability to engage with clients both over the phone and face-to-face.
Showcase Your Motivation: In your application, express your self-motivation and proactive nature. Share instances where you took the initiative to improve client relationships or drive sales, aligning with the company's values of growth and teamwork.
How to prepare for a job interview at Global 4 Communications Ltd
✨Show Your Sales Savvy
Be prepared to discuss your previous sales experiences, especially in telecommunications or IT solutions. Share specific examples of how you've successfully managed accounts and increased profitability through cross-selling services.
✨Demonstrate Relationship Building Skills
Highlight your ability to build and maintain strong relationships with clients. Prepare anecdotes that showcase how you've retained customers and provided exceptional service, as this is crucial for the role.
✨Know the Company Inside Out
Research Global 4 thoroughly before the interview. Understand their services, values, and recent achievements, such as their impressive Trustpilot rating. This knowledge will help you align your answers with their mission and demonstrate your enthusiasm for the company.
✨Prepare for Target-Driven Questions
Since the role is financially driven, be ready to discuss how you've met or exceeded targets in the past. Use quantifiable metrics to illustrate your success and show that you're motivated by achieving results.
