Application Support Analyst Job reference number: LB010 Permanent, full time, 35 hours per week. Flexible working covering 7 hours per day between 7am and 6pm Monday – Friday. Some out of hours / weekend work may be required on occasion. Location: Kings Hill-based (Kent) with hybrid working (Average of 2 days per week in the Kings Hill office) Salary: £46000 – £49,000 per annum As an Application Support Analyst, you will: – Manage / support production business systems and internal users – Attend regular meetings with 3rd Party suppliers and Internal Service Reviews – Action Service Request, Incident and Problem Management tasks, resolving issues by yourself or with other team members – Strong SQL Knowledge and troubleshooting experience – Experience of systems integration projects – Experience of Application Management – Banking / Financial systems experience is beneficial – Database Administrator skills are beneficial – Experience of liaising with 3rd party suppliers – Experience of the full ITIL Service Delivery Life Cycle. – Excellent communication skills – High energy level and ability to drive all types of requests/incidents through to completion
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