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- Tasks: Lead case management for clients facing long-term homelessness and coordinate outreach efforts.
- Company: Join St Mungo's, a leading charity dedicated to ending homelessness in Bristol.
- Benefits: Enjoy excellent development opportunities, great pay, and a diverse, inclusive workplace.
- Why this job: Make a real impact by helping individuals rebuild their lives and achieve independence.
- Qualifications: Experience in communication and stakeholder engagement is essential; a driving license is required.
- Other info: Flexibility in working hours is needed, including early mornings, nights, and weekends.
The predicted salary is between 30000 - 42000 £ per year.
Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives in Bristol? This post is offered as a fixed term contract for 12 months, or secondment for internal colleagues.
We have an exciting opportunity within the Bristol Street Outreach team as the Target Priority Group (TPG) Coordinator. The TPG is a cohort of clients with the most long-term and repeat periods of rough sleeping. Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.
In the TPG Coordinator role you will provide focussed case coordination and management of this group, working creatively alongside partner agencies to provide clients with a viable long-term option of accommodation that will allow them to start their recovery from homelessness and journey to independence. You will:
- Oversee the case management of TPG Outreach Workers.
- Hold a small caseload of clients, delivering intensive casework to them.
- Build and maintain productive relationships with internal and external stakeholders including the Local Authority, other homeless services and housing providers.
- Raise the profile and awareness of the TPG to encourage a city-wide, multi-agency response to long-term and repeat rough sleeping.
- Support the Service Manager in collating information for reporting to demonstrate the themes and issues the team and clients face.
This exciting role will suit someone with experience of communicating, liaising and negotiating with internal and external stakeholders. We encourage you to apply if you have the following skills and abilities:
- The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person-centred approach.
- Excellent communication skills and the ability to work with others whilst managing your own time.
- Above all, we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.
A Full UK or equivalent driving license is required for this post. Flexibility is essential as you will be expected to work outside of your normal working hours when required, covering shifts that include early mornings, nights and weekends.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
Closing date: 10am on 21 April 2025
Interview and assessments on: 2 May 2025
What we offer:
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Coordinator - Rough Sleeping Services employer: St Mungo's
Contact Detail:
St Mungo's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinator - Rough Sleeping Services
✨Tip Number 1
Familiarise yourself with the local homelessness landscape in Bristol. Understanding the key players, services, and challenges faced by rough sleepers will help you engage more effectively during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the homelessness sector. Attend local events or workshops related to homelessness services to build connections and gain insights that could be beneficial for your application and future role.
✨Tip Number 3
Prepare to discuss specific case management strategies you've used in the past. Highlighting your experience with complex behaviours and how you've motivated clients or staff can set you apart from other candidates.
✨Tip Number 4
Showcase your flexibility and commitment to working outside of normal hours. Be ready to provide examples of how you've successfully managed your time in previous roles, especially in high-pressure situations.
We think you need these skills to ace Coordinator - Rough Sleeping Services
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the TPG Coordinator position. Tailor your application to highlight how your skills and experiences align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in case management, working with vulnerable populations, or collaborating with various stakeholders. Use specific examples to demonstrate your ability to manage complex behaviours and motivate others.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples in your application that showcase your ability to liaise effectively with internal and external partners. Mention any relevant training or experiences that have honed these skills.
Express Your Commitment: Convey your genuine desire to support individuals in rebuilding their lives. Share personal motivations or experiences that drive your passion for working in homelessness services, as this will resonate with the values of the organisation.
How to prepare for a job interview at St Mungo's
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the TPG Coordinator role. Familiarise yourself with the challenges faced by individuals experiencing rough sleeping and be prepared to discuss how your skills can help address these issues.
✨Showcase Your Communication Skills
Since the role involves liaising with various stakeholders, be ready to demonstrate your excellent communication abilities. Prepare examples of past experiences where you've successfully negotiated or collaborated with others to achieve positive outcomes.
✨Highlight Your Problem-Solving Abilities
The ability to manage complex behaviours is crucial for this position. Think of specific instances where you've creatively solved problems or motivated others, and be prepared to share these stories during the interview.
✨Express Your Passion for the Cause
This role is about making a difference in people's lives. Be genuine in expressing your commitment to helping those experiencing homelessness. Share any relevant experiences or motivations that drive your desire to support individuals on their journey to recovery.
