Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to enhance customer experience and drive store success.
- Company: Join a dynamic retail brand focused on growth and colleague development.
- Benefits: Enjoy competitive pay, career growth opportunities, and a vibrant work culture.
- Why this job: Be part of a team that values customer satisfaction and personal development.
- Qualifications: Retail management experience and a passion for team leadership are essential.
- Other info: Located in Shrewsbury Town Centre with flexible store hours.
The predicted salary is between 36000 - 60000 £ per year.
Store Location: Shrewsbury Town Centre
Store Hours: 42.5
Job Overview: With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a Store Manager, you will be responsible for:
- Delivering commercial growth
- Developing a team culture centered on customer satisfaction
- Overseeing the store's overall operations
You will have a strong emphasis on:
- Customer experience
- Colleague development
- Delivering commercial growth in line with our 5-year strategy
Putting the customer at the heart of everything we do, you will:
- Develop a team of colleagues who embody our customer promise
- Actively seek ways to delight our customers
You will be responsible for:
- Coaching, training, and developing colleagues within your store
- Recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values and behaviours
- Making commercial decisions regarding stock availability and merchandising
- Engaging with key stakeholders for broader business understanding
- Providing constructive feedback on store performance to encourage continual growth
You will also need:
- A passion for celebrating our customers’ life moments
- Previous experience in a retail environment as a store manager
- Experience in leading and developing a team of colleagues
- Readiness to work towards KPIs in a fast-paced environment
Store Manager employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the latest trends in retail management and customer experience. This knowledge will help you demonstrate your understanding of the industry during interviews and show how you can contribute to our store's success.
✨Tip Number 2
Network with current or former Store Managers to gain insights into their experiences and challenges. This can provide you with valuable information that you can use to tailor your approach and highlight relevant skills when discussing your fit for the role.
✨Tip Number 3
Prepare specific examples of how you've successfully developed a team or improved customer satisfaction in your previous roles. Being able to share these stories will showcase your leadership abilities and commitment to colleague development.
✨Tip Number 4
Research our company's values and mission statement thoroughly. Understanding what we stand for will allow you to align your answers and demonstrate how you embody those values, making you a more attractive candidate for the Store Manager position.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in retail management, focusing on your achievements in customer satisfaction and team development. Use specific examples that demonstrate your ability to drive commercial growth.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and colleague development. Mention how your values align with the company's mission and provide examples of how you've successfully led teams in the past.
Highlight Relevant Skills: Emphasise skills that are crucial for the Store Manager role, such as leadership, communication, and decision-making. Be sure to mention your experience with KPIs and how you have met or exceeded them in previous roles.
Showcase Your Customer Focus: Demonstrate your commitment to customer experience by sharing specific instances where you went above and beyond to delight customers. This could include initiatives you implemented or feedback you received from customers.
How to prepare for a job interview at Card Factory
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing and developing teams. Share specific examples of how you've motivated colleagues and fostered a positive work environment.
✨Emphasise Customer Experience
Since the role focuses heavily on customer satisfaction, come ready with examples of how you've enhanced customer experiences in past roles. Discuss any initiatives you implemented that led to improved customer feedback or sales.
✨Understand Commercial Growth
Familiarise yourself with the company's commercial strategies and be ready to discuss how you can contribute to achieving these goals. Think about how you've previously driven sales and managed stock effectively.
✨Prepare for KPI Discussions
The role requires working towards KPIs, so be prepared to talk about how you've met or exceeded targets in the past. Bring data or examples that demonstrate your ability to thrive in a fast-paced retail environment.
