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For Companies At a Glance
- Tasks: Engage with EU customers via phone and email, answering queries and providing quotes.
- Company: Join a growing recruitment agency focused on commercial and finance roles in the UK.
- Benefits: Enjoy a competitive salary, bonuses, and opportunities for training and growth.
- Why this job: Be part of a dynamic team, enhance your sales skills, and attend exciting trade shows across Europe.
- Qualifications: Fluency in German, excellent communication skills, and previous customer service experience required.
- Other info: Work hours are Monday to Friday, with occasional overnight travel for trade shows.
A new opportunity has arisen for a German Speaking Account Executive to join a small team due to expansion. We are seeking candidates who are fluent in German to work within a busy role, where you will be the first point of contact for their EU customer base. The role will require you to liaise with customers by telephone and email to support with various queries regarding their sales orders. As a German Speaking Account Executive, you must be prepared to attend some trade shows within Europe throughout the year.
Job Description:
- Answering queries from customers by telephone and email regarding various orders
- Providing quotes to customers with the aim of converting new enquiries into sales orders
- Identify customer requirements to advise on available products, offering a variety of choices
- Build and maintain relationships with customers to enhance sales and ensure customer retention
- Regularly update the CRM database
- Translate documents and support with marketing activities
- Attend trade shows throughout the year with overnight stays required
Candidate Requirements:
- Must be fluent in German – written and spoken
- Excellent communication and listening skills
- Previous customer service and administration experience
- Must be sales focused
- Be able to work independently and work to deadlines
- Willingness to undertake training to be able to grow with the team
- Excellent IT skills – experience using a CRM system
Hours: Monday – Thursday 9:00 am – 5:00 pm - Friday 9:00 am - 4:00 pm
Salary: £26,000 Per Annum + Bonus
German Speaking Account Executive employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Account Executive
✨Tip Number 1
Brush up on your German language skills, especially in a business context. Being fluent is essential, but understanding industry-specific terminology will give you an edge when communicating with customers.
✨Tip Number 2
Familiarise yourself with CRM systems if you haven't already. Since you'll be updating the database regularly, having a good grasp of how these systems work will show your potential employer that you're ready to hit the ground running.
✨Tip Number 3
Prepare for potential trade shows by researching the company’s products and their competitors. This knowledge will not only help you answer customer queries effectively but also demonstrate your commitment to the role during interviews.
✨Tip Number 4
Practice your communication skills, both verbal and written. As the first point of contact for customers, being able to convey information clearly and professionally will be crucial in building strong relationships.
We think you need these skills to ace German Speaking Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in German and any relevant customer service or sales experience. Use specific examples that demonstrate your ability to handle queries and convert enquiries into sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the role. Mention your enthusiasm for attending trade shows and your willingness to learn and grow with the team.
Highlight IT Skills: Since the role requires excellent IT skills, particularly with CRM systems, be sure to mention any relevant software experience in your application. Provide examples of how you've used technology to enhance customer service.
Showcase Your Sales Focus: In your application, emphasise your sales-focused mindset. Include any achievements or metrics that demonstrate your success in previous roles, especially in converting leads into sales.
How to prepare for a job interview at CV-Library
✨Showcase Your Language Skills
Since the role requires fluency in German, be prepared to demonstrate your language skills during the interview. You might be asked to conduct part of the interview in German, so practice common phrases and industry-specific vocabulary beforehand.
✨Understand the Company and Its Products
Research the company and its product offerings thoroughly. Being knowledgeable about what they sell will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Customer Interaction Scenarios
Think about potential customer queries you might encounter in the role. Prepare examples of how you would handle these situations, focusing on your communication and problem-solving skills.
✨Highlight Your Sales Experience
As the position is sales-focused, be ready to discuss your previous sales experiences. Share specific examples of how you've successfully converted enquiries into sales orders and built lasting customer relationships.
