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- Tasks: Greet visitors, handle admissions, and manage the on-site shop.
- Company: Join the Welsh Government's historic environment service, protecting Wales' heritage.
- Benefits: Enjoy flexible working hours, extra pay for weekends, and potential role extension.
- Why this job: Perfect for people lovers; gain experience in customer service while preserving history.
- Qualifications: Customer service experience is essential; Welsh language skills are a plus.
- Other info: Part-time role on a rota basis for approximately 3 months.
You will be working within the Welsh Government's historic environment service working for an accessible and well-protected historic environment for Wales.
You will be working as a Custodian on a part-time, rota basis for approximately 3 months. You will be required to greet and service visitors, take admissions and assist in the on-site shop selling souvenirs. Responsibilities will include cash handling and balancing a float. You will also be responsible for checking the site each morning to ensure it is ready to accept visitors.
What you'll need to succeed:
- Excellent customer service skills are required for this role as you will be dealing with customers at all times, along with the ability to communicate in the medium of Welsh.
- Experience of operating a till is desirable and experience of working within a customer service, hospitality or retail-based role is essential.
- You must be flexible around working hours as you may be asked to work additional hours and will also be required to work some weekends or bank holidays.
What you'll get in return:
You will join a great organisation which offers flexible working hours on a rota basis. If you enjoy working with people this is the perfect role for you. Additional pay rates are offered for weekend and bank holiday work and there is a possibility that the role could be extended past the initial 3 month period.
What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Custodian - Beaumaris employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custodian - Beaumaris
✨Tip Number 1
Familiarise yourself with the historic environment service and its significance in Wales. Understanding the mission and values of the organisation will help you connect with the role and demonstrate your enthusiasm during any interviews.
✨Tip Number 2
Brush up on your customer service skills, especially in a retail or hospitality context. Think of examples from your past experiences where you provided excellent service, as these will be valuable to discuss when you meet with us.
✨Tip Number 3
If you can communicate in Welsh, make sure to highlight this skill. Being bilingual is a significant asset for this role, and it shows your commitment to serving the local community effectively.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires weekend and bank holiday shifts, showing that you are open to this will make you a more attractive candidate.
We think you need these skills to ace Custodian - Beaumaris
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasise your excellent customer service skills in your CV and cover letter. Provide specific examples of how you've successfully interacted with customers in previous roles.
Showcase Relevant Experience: Detail any experience you have in hospitality, retail, or customer service roles. Mention your familiarity with cash handling and operating a till, as these are desirable skills for the position.
Demonstrate Flexibility: Since the role requires flexibility around working hours, mention your availability and willingness to work weekends or bank holidays. This shows that you are adaptable and committed to the role.
Communicate in Welsh: If you can communicate in Welsh, be sure to highlight this in your application. It’s a key requirement for the role and will set you apart from other candidates.
How to prepare for a job interview at CV-Library
✨Showcase Your Customer Service Skills
Since this role heavily relies on excellent customer service, be prepared to share specific examples of how you've successfully dealt with customers in the past. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Flexibility
The job requires flexibility in working hours, including weekends and bank holidays. Be ready to discuss your availability and willingness to adapt to the rota system. This shows that you're committed and can meet the demands of the role.
✨Familiarise Yourself with the Site
Before the interview, take some time to learn about the historic site you'll be working at. Understanding its significance and being able to discuss it will demonstrate your enthusiasm for the role and your commitment to providing a great visitor experience.
✨Prepare for Cash Handling Questions
As cash handling is part of the role, be prepared to answer questions about your experience with operating a till and managing floats. If you have relevant experience, share specific instances where you successfully handled cash transactions.
