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- Tasks: Greet visitors, manage admissions, and assist in the on-site shop.
- Company: Join the Welsh Government's historic environment service, preserving Wales' heritage.
- Benefits: Enjoy flexible working hours, extra pay for weekends, and potential role extension.
- Why this job: Perfect for people lovers; gain experience in customer service while supporting a great cause.
- Qualifications: Customer service experience is essential; Welsh language skills are a plus.
- Other info: Part-time role on a rota basis for approximately 3 months.
You will be working within the Welsh Government's historic environment service, working for an accessible and well-protected historic environment for Wales.
You will be working as a Custodian on a part-time, rota basis for approximately 3 months. You will be required to greet and service visitors, take admissions and assist in the on-site shop selling souvenirs. Responsibilities will include cash handling and balancing a float. You will also be responsible for checking the site each morning to ensure it is ready to accept visitors.
What you'll need to succeed:
- Excellent customer service skills are required for this role as you will be dealing with customers at all times.
- The ability to communicate in the medium of Welsh.
- Experience of operating a till is desirable.
- Experience of working in a customer service, hospitality or retail-based role is essential.
- You must be flexible around working hours as you may be asked to work additional hours and will also be required to work some weekends or bank holidays.
What you'll get in return:
- You will join a great organisation which offers flexible working hours on a rota basis.
- If you enjoy working with people, this is the perfect role for you.
- Additional pay rates are offered for weekend and bank holiday work.
- There is a possibility that the role could be extended past the initial 3-month period.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Custodian - Cricieth employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custodian - Cricieth
✨Tip Number 1
Familiarise yourself with the Welsh Government's historic environment service. Understanding their mission and values will help you connect with the role and demonstrate your enthusiasm during any discussions.
✨Tip Number 2
Brush up on your customer service skills, especially in a retail or hospitality context. Think of examples from your past experiences where you provided excellent service, as these will be valuable to share when discussing your suitability for the role.
✨Tip Number 3
If you can communicate in Welsh, make sure to highlight this skill. Being bilingual is a significant advantage for this position, so be prepared to showcase your language abilities during any interviews.
✨Tip Number 4
Be flexible with your availability. Since the role requires working weekends and bank holidays, showing that you are open to varied hours will make you a more attractive candidate to the hiring team.
We think you need these skills to ace Custodian - Cricieth
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasise your excellent customer service skills in your CV and cover letter. Provide specific examples of how you've successfully interacted with customers in previous roles, especially in hospitality or retail.
Demonstrate Flexibility: Since the role requires flexibility around working hours, mention any previous experiences where you adapted to changing schedules or worked during weekends and bank holidays. This shows your willingness to meet the job's demands.
Showcase Relevant Experience: If you have experience operating a till or handling cash, be sure to include this in your application. Detail your responsibilities in past roles that involved cash handling to demonstrate your reliability.
Communicate in Welsh: As the role requires communication in Welsh, if you are proficient, make sure to highlight this skill prominently in your application. If applicable, provide examples of how you've used Welsh in a customer service context.
How to prepare for a job interview at CV-Library
✨Showcase Your Customer Service Skills
Since this role requires excellent customer service skills, be prepared to share specific examples of how you've successfully dealt with customers in the past. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Flexibility
The job requires flexibility in working hours, including weekends and bank holidays. Be ready to discuss your availability and willingness to adapt to the rota system. This shows that you're committed and can meet the demands of the role.
✨Familiarise Yourself with the Site
Before the interview, take some time to learn about the historic site you'll be working at. Understanding its significance and being able to discuss it will demonstrate your enthusiasm for the role and your commitment to providing a great visitor experience.
✨Brush Up on Your Welsh
As communication in Welsh is essential for this position, make sure to practice your Welsh language skills. If you're not fluent, consider learning some key phrases that could help you interact with visitors, showing your dedication to serving the community.
