Receptionist Supervisor

About the Role:As a CBRE Receptionist Supervisor, you will oversee administrative from the Reception team to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You'll Do: Receive and direct incoming calls to appropriate personnel and voicemail. Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols. Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed. Perform general clerical duties including distributing office faxes and packages and ordering office supplies. Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. What You'll Need: A minimum of 3 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations