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- Tasks: Lead a team of 8 staff, handle customer complaints, and manage budgets.
- Company: Join a friendly housing association in the West Midlands with a great reputation.
- Benefits: Enjoy a competitive hourly rate and gain valuable experience in a supportive environment.
- Why this job: Perfect for those looking to grow in management while making a positive impact.
- Qualifications: Must have management experience in housing and a full UK driving license.
- Other info: Temporary contract until March 2025, Monday to Friday, 9-5 hours.
We are currently recruiting for a temporary Concierge Supervisor to join a housing association in the West Midlands. This role is offering an opportunity to gain more experience in a reputable company and a friendly. Job title: Concierge Supervisor Location: Birmingham Hours: 35 hours 9-5 (Monday-Friday) Hourly rate: £21-£23ph via umbrella Contract type: Temporary Contract till March 2025 Responsibilities of a Concierge Supervisor are: Manage 8 members of staff over three schemes Deal with customer complaints Monitor money to make sure you are within the budget Ensure all staff are using relevant PPE and Equipment Successful Concierge Supervisor must have: Management or supervision experience within a Housing association role A full U.K Driving licence Ability to communicate Successfully Basic DBS Required We are also interested in receiving Email’s from Housing Management, Tenancy Supervisor, Concierge Supervisor. If this sounds like a position that fits your skill set please apply directly or call Laura on (phone number removed)
Concierge Supervisor employer: Niyaa People Ltd
Contact Detail:
Niyaa People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge Supervisor
✨Tip Number 1
Make sure to highlight your management or supervision experience in housing associations during the interview. Prepare specific examples of how you've successfully managed teams and resolved conflicts.
✨Tip Number 2
Familiarize yourself with the specific challenges faced by housing associations in the West Midlands. This knowledge will help you demonstrate your understanding of the role and how you can contribute effectively.
✨Tip Number 3
Since communication is key in this role, practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might encounter as a Concierge Supervisor.
✨Tip Number 4
Don’t forget to prepare questions for the interviewer about the team you'll be managing and the specific expectations for the role. This shows your interest and helps you assess if it's the right fit for you.
We think you need these skills to ace Concierge Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management or supervision experience specifically within a housing association. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your relevant experience and skills. Mention your ability to handle customer complaints and manage staff effectively, as these are key responsibilities of the role.
Highlight Relevant Qualifications: If you have a full U.K Driving licence and any certifications related to health and safety (like PPE training), be sure to include these in your application. They are important for this position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Niyaa People Ltd
✨Showcase Your Management Experience
Be prepared to discuss your previous management or supervision roles, especially within a housing association. Highlight specific examples of how you successfully led a team and handled challenges.
✨Demonstrate Customer Service Skills
Since dealing with customer complaints is part of the role, think of instances where you effectively resolved issues. Share your approach to maintaining a positive relationship with residents.
✨Discuss Budget Management
Prepare to talk about your experience with budget monitoring. Provide examples of how you've ensured financial compliance in past roles, as this will be crucial for the position.
✨Emphasize Safety Protocols
Make sure to mention your understanding of PPE and equipment usage. Discuss any relevant training or experiences that demonstrate your commitment to safety in the workplace.
