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- Tasks: Support contract processes and ensure compliance for temporary accommodation services.
- Company: Join a local government team focused on housing solutions across London.
- Benefits: Enjoy hybrid working with flexible hours and a supportive work environment.
- Why this job: Make a real impact in the community while gaining valuable experience in public service.
- Qualifications: Experience in administration and customer service is preferred; attention to detail is key.
- Other info: This is a temporary role with potential for extension, working Monday to Friday.
One of my local government clients are currently recruiting an experienced Contract Monitoring Officer on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm. Hybrid working role where, however, you will be required to attend the office 2/3 times a week.
Overview:
- The TA Procurement and Compliance Service procures emergency housing and property related management services from private rented landlord organisations. Our portfolio of properties is situated across various London areas and comprises nightly paid annexes, bed and breakfast hotels and a small stock of leased accommodation.
- The Contract Monitoring Officer primarily provides administration support for the procuring and compliance processes contracting and onboarding property offers and services. An important dimension of the role is approving safety documentation, issuing instructions to landlords to take corrective action where information does not meet statutory legislation, building regulations or guidance.
- The role holder is customer facing with a range of internal and external stakeholders and leads on coordinating property inspections, landlords’ occupancy checks and registering disrepair complaints.
Responsibilities:
- Provide administrative support in contracting temporary accommodation, ensure property offers are described correctly and charges by Managing Landlords comply with the Pan London Rates schedule that protects the council’s financial interest. Prepare property lists and circulate information to the Allocation Service and other housing teams.
- Lead on delivering a customer-focus service to occupiers of temporary accommodation by facilitating property inspections and recording inspection outcomes. Maintain a centralised Repairs Log and assign complaints of disrepair, pest infestations, anti-social behaviour and other occupancy or property issues to Managing Landlords, Repairs and Maintenance Officers, Allocations Service or other housing teams.
- Approve landlords’ safety certificates ensuring compliance with legal requirements. Issue landlord notifications for renewal of certificates, store submissions securely and maintain the TA Property Health and Safety Register and property folders up to date.
- Collate suppliers’ monthly portfolio returns, analyse information and present information in report format using appropriate data visualisations.
- Coordinate audits for occupancy checks and oversee property hand backs.
If you are interested in this vacancy, please send your CV to Jahker Miah from Coyle Personnel Ltd.
Contract Monitoring Officer employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Monitoring Officer
✨Tip Number 1
Familiarise yourself with the local government procurement processes and compliance regulations. Understanding these will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Network with professionals in the housing and property management sector. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within local government.
✨Tip Number 3
Prepare to discuss your experience with customer service and stakeholder management. Since this role is customer-facing, being able to share specific examples of how you've successfully managed relationships will set you apart.
✨Tip Number 4
Brush up on your data analysis skills, particularly in presenting information visually. Being able to showcase your ability to analyse and report on supplier returns will be a key asset in this role.
We think you need these skills to ace Contract Monitoring Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract monitoring, administration support, and customer service. Use specific examples that demonstrate your ability to manage compliance processes and coordinate with stakeholders.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Contract Monitoring Officer role. Emphasise your experience with property management, safety documentation, and your customer-focused approach.
Highlight Relevant Skills: In your application, focus on skills such as attention to detail, analytical abilities, and effective communication. Mention any experience you have with data visualisation and report preparation, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for this position.
How to prepare for a job interview at CV-Library
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Contract Monitoring Officer. Familiarise yourself with the procurement and compliance processes, as well as the importance of safety documentation and property inspections.
✨Showcase Your Customer Service Skills
Since the role is customer-facing, be prepared to discuss your experience in delivering excellent customer service. Share specific examples of how you've handled challenging situations with stakeholders or clients in the past.
✨Prepare for Technical Questions
Expect questions related to compliance, safety regulations, and property management. Brush up on relevant legislation and be ready to explain how you would ensure compliance in your role.
✨Demonstrate Your Organisational Skills
Highlight your ability to manage multiple tasks and maintain accurate records. Discuss any tools or methods you use to stay organised, especially when dealing with administrative support and data analysis.
