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- Tasks: Coordinate patient pathways and support the administrative team in a busy department.
- Company: Join the friendly Trauma and Orthopaedic Department at Royal Berkshire Hospital.
- Benefits: Receive full training and enhance your skills in a supportive environment.
- Why this job: Be part of a team dedicated to improving patient care and reducing wait times.
- Qualifications: GCSE or equivalent in English and Maths; computer literacy required.
- Other info: This position is only open to internal applicants.
The predicted salary is between 28800 - 43200 £ per year.
The Trauma and Orthopaedic Department is looking for a full-time Band 4 Patient Pathway Coordinator who has a special interest in validation.
As a department we are very focused on reducing the amount of time patients are currently waiting for surgery.
We are a large, friendly, busy department made up of 28 administrators who oversee all clerical duties for 23 Orthopaedic Consultants and their clinical teams.
This is a great opportunity to become a key part of a developing team supporting the consultants, providing first-class patient care in line with government treatment time targets.
We are looking for a team player with good communication and excellent customer service skills, with a positive attitude towards work. Trauma and Orthopaedics is a fast-paced department and this requires flexibility, ability to work under pressure and meet deadlines when they are set.
The role will involve supporting the whole administrative team, the consultants and trauma service: this will include managing patient pathways, outpatient clinics, waiting lists and potentially the booking of surgery, as well as other administrative tasks.
To be considered for this post you will need GCSE or an equivalent qualification in English and Maths and be computer literate. We are only accepting internal applicants for this post, however full training will be given.
We are looking for staff committed to ensuring the best possible service for our patients with a particular enthusiasm for teamwork. This is a fantastic opportunity to enhance your skills and experience in a non-clinical role, where individual personal development is actively supported.
Royal Berkshire Hospital
London Road
Reading
RG1 5AN, https://www.royalberkshire.nhs.uk/ (Opens in a new tab), louise.walters@royalberkshire.nhs.uk
01183228640
Patient Pathway Coordinator (CAT 5 T&O) - INTERNAL employer: Royal Berkshire NHS Foundation Trust
Contact Detail:
Royal Berkshire NHS Foundation Trust Recruiting Team
+441183228640
louise.walters@royalberkshire.nhs.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Pathway Coordinator (CAT 5 T&O) - INTERNAL
✨Tip Number 1
Familiarize yourself with the specific processes and protocols of the Trauma and Orthopaedic Department. Understanding how patient pathways are managed will give you an edge in discussions during the interview.
✨Tip Number 2
Highlight your experience in managing waiting lists or outpatient clinics in your conversations. This will demonstrate your relevant skills and show that you can handle the fast-paced environment of the department.
✨Tip Number 3
Emphasize your teamwork abilities and positive attitude. Share examples of how you've successfully collaborated with colleagues in the past, as this role requires strong communication and customer service skills.
✨Tip Number 4
Be prepared to discuss how you handle pressure and meet deadlines. The ability to remain calm and efficient in a busy setting is crucial for this position, so think of specific instances where you've excelled under pressure.
We think you need these skills to ace Patient Pathway Coordinator (CAT 5 T&O) - INTERNAL
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Patient Pathway Coordinator position. Understand the key responsibilities, required skills, and the importance of teamwork and communication in this role.
Highlight Relevant Experience: In your application, emphasize any previous experience you have in administrative roles, particularly in healthcare settings. Mention specific examples where you demonstrated excellent customer service and teamwork.
Showcase Your Skills: Make sure to highlight your computer literacy and any relevant qualifications, such as GCSEs in English and Maths. If you have experience with managing patient pathways or waiting lists, be sure to include that as well.
Express Enthusiasm for Teamwork: Convey your enthusiasm for working in a team-oriented environment. Discuss how you can contribute to reducing patient wait times and improving patient care, aligning with the department's goals.
How to prepare for a job interview at Royal Berkshire NHS Foundation Trust
✨Show Your Team Spirit
Emphasize your ability to work collaboratively with others. Share examples of how you've successfully contributed to a team in the past, especially in fast-paced environments like Trauma and Orthopaedics.
✨Demonstrate Your Communication Skills
Prepare to discuss how you effectively communicate with both colleagues and patients. Highlight any experiences where your communication skills made a positive impact on patient care or administrative processes.
✨Highlight Your Flexibility and Adaptability
Given the fast-paced nature of the department, be ready to provide examples of how you've adapted to changing situations or handled pressure. This will show that you can thrive in a dynamic environment.
✨Express Your Commitment to Patient Care
Convey your enthusiasm for providing excellent service to patients. Discuss your understanding of the importance of reducing wait times and how you can contribute to achieving this goal within the team.
