Duty Operations Manager

We are recruiting for an experienced Duty Operations Manager on behalf of a respected private coach operator in London. This is a great opportunity for someone with strong leadership skills, a valid PCV licence, and hands-on transport experience.

Salary:

• £43,000 per year

Role Highlights:

• 5 on / 3 off shift pattern
• Supervising and managing a team of drivers
• Overseeing daily operations & responding to live issues
• Tracking vehicle locations and ensuring smooth services
• Stepping in to drive when required
• Immediate start available

Key Responsibilities:

• Supervising driver shift handovers and performance
• Monitoring vehicle tracking systems & resolving real-time issues
• Ensuring drivers are briefed, uniformed, and compliant
• Managing minor investigations and handling driver queries
• Coordinating with engineering on maintenance & defect reports
• Carrying out compliance checks, including breath testing
• Maintaining operational records & reports

Requirements:

• Proven experience managing a team – ideally in a transport setting
• Valid PCV Licence (Essential)
• Operational knowledge of the coach or bus industry
• Ability to lead from the front & maintain high service standards
• Strong communication, problem-solving & organisational skills
• Confident using tracking systems & completing basic reports
• Flexible to work shifts, weekends & be on call when required

Apply now for an immediate interview!