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- Tasks: Welcome residents, handle requests, and perform minor repairs in a luxury residential block.
- Company: Join a prestigious high-end residential block in West London.
- Benefits: Enjoy flexible hours and a competitive salary while working in a vibrant environment.
- Why this job: Gain valuable experience in a luxury setting and enhance your customer service skills.
- Qualifications: Previous concierge or front-of-house experience in luxury settings is preferred.
- Other info: Part-time role with morning shifts, perfect for students or those seeking flexible work.
The predicted salary is between 14400 - 15000 £ per year.
Our client is looking to hire for a Part-time Porter / Handyman to work on a luxury high-end residential block in West London. This is a fantastic opportunity to work on a prestigious block.
Hours: Monday - Friday, 08.00am to 12.00pm - 4 hours per day
Salary: £14,400 - £15,000 per annum
Duties:
- Welcoming residents and visitors into the building in a polite and friendly manner.
- Provide a presence in the building and in the main reception area.
- Dealing with all residents' requests and complaints efficiently.
- Carrying out minor repairs such as light bulb changing.
- Taking inbound phone calls, redirecting or taking messages as required.
- Accurate parcel handling and recording.
- Taking out refuse bins for collection and bringing them back in once emptied.
- Key management including signing out of key cards to contractors and ensuring their prompt return.
- Maintaining a log book of current and past contractors and on-site visitors.
- Internal and external patrols of the development.
Ideal candidates will have previous residential Concierge experience, or have worked in a similar front of house environment within luxury Hotels or Commercial schemes.
Please apply with your CV and we will be in touch should you be successful. Please note that if you do not hear back within 14 days you should assume you have been unsuccessful for this role. Candidates will need to prove they have the right to work in the UK and be able to undergo relevant vetting checks.
Contact Detail:
PMR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Porter
✨Tip Number 1
Familiarise yourself with the luxury residential sector. Understanding the expectations and standards of high-end living can help you stand out during interviews. Research common practices in concierge services to demonstrate your knowledge.
✨Tip Number 2
Highlight your customer service skills. As a porter, you'll be the first point of contact for residents and visitors. Be prepared to share examples of how you've handled difficult situations or provided exceptional service in previous roles.
✨Tip Number 3
Showcase your problem-solving abilities. The role involves dealing with requests and complaints efficiently, so think of specific instances where you've successfully resolved issues. This will illustrate your capability to handle the responsibilities of the position.
✨Tip Number 4
Network within the industry. Connect with professionals who work in luxury residential management or similar roles. They might provide insights or even refer you to opportunities, increasing your chances of landing the job with us.
We think you need these skills to ace Part-time Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in residential concierge roles or similar front-of-house positions. Emphasise any customer service skills and minor repair tasks you've handled.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the luxury environment. Mention specific experiences that demonstrate your ability to handle resident requests and complaints efficiently.
Highlight Relevant Skills: In your application, focus on skills such as communication, problem-solving, and attention to detail. These are crucial for dealing with residents and managing key responsibilities effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at PMR
✨Show Your People Skills
As a Part-time Porter, you'll be interacting with residents and visitors regularly. Make sure to highlight your experience in customer service or similar roles during the interview. Share specific examples of how you've handled requests or complaints effectively.
✨Demonstrate Attention to Detail
This role involves tasks like parcel handling and key management, which require precision. Be prepared to discuss how you ensure accuracy in your work. You might want to mention any systems or methods you use to keep track of important details.
✨Highlight Your Problem-Solving Skills
Minor repairs and dealing with unexpected situations are part of the job. Think of instances where you've successfully resolved issues or made quick decisions. This will show that you're capable of handling the responsibilities of the role.
✨Research the Company
Understanding the luxury residential block and its values can give you an edge. Familiarise yourself with the company’s reputation and any recent news. This knowledge will help you tailor your answers and demonstrate your genuine interest in the position.
