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For Companies At a Glance
- Tasks: Build strong client relationships and manage diverse accounting needs.
- Company: Join a rapidly growing firm focused on client success and business growth.
- Benefits: Enjoy flexible working options and opportunities for professional development.
- Why this job: Be part of a dynamic team that values continuous improvement and client engagement.
- Qualifications: Must be a qualified accountant with a proactive approach to client service.
- Other info: Opportunity to mentor junior staff and shape office culture.
The predicted salary is between 48000 - 72000 £ per year.
As Senior Client Services Manager, your role will be to develop long-term relationships with a varied portfolio of clients, ensuring their accounting and business advisory needs are met to the highest standards. You will engage with a wide range of clients. Working within a rapidly growing environment, you will be expected to manage client portfolios effectively while contributing to the growth of the business.
Key Responsibilities:
- Managing client relationships, which will include regular touch points with your clients, both online and in-person.
- Explore development opportunities with existing relationships to increase portfolio sizes.
- Managing finances of portfolio, including driving monthly billing targets, monitoring and improving recoveries, debt recovery and forecasting.
- Reviewing VAT returns, personal tax returns and partnership returns, limited company and sole trader accounts.
- Assisting in the management of the office and developing junior members of staff and proactively look to develop a culture on continuous improvement and best practice.
- Identifying training and development needs and ensuring these are facilitated.
Requirements:
A qualified accountant who is proactive, with a passion for client engagement.
Contact Detail:
Dickson O'Brien Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Service Manager - Accountancy Practise
✨Tip Number 1
Network with professionals in the accountancy field. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building relationships can give you insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with the latest trends in client service management within accountancy. Understanding current challenges and innovations can help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your proactive approach and results will show that you're a strong fit for the role.
✨Tip Number 4
Research StudySmarter's values and mission. Tailoring your conversations to align with our goals will not only impress us but also demonstrate your genuine interest in being part of our team.
We think you need these skills to ace Senior Client Service Manager - Accountancy Practise
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client relationship management and accountancy. Use specific examples that demonstrate your ability to meet clients' accounting and business advisory needs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for client engagement and how your proactive approach aligns with the company's goals. Mention your experience in managing client portfolios and driving financial targets.
Showcase Your Qualifications: Clearly state your qualifications as a certified accountant. Include any additional certifications or training that may enhance your application, especially those related to client service and management.
Highlight Team Development Experience: If you have experience in developing junior staff or fostering a culture of continuous improvement, be sure to include this in your application. It shows your commitment to team growth and best practices.
How to prepare for a job interview at Dickson O'Brien Associates
✨Showcase Your Client Relationship Skills
As a Senior Client Service Manager, your ability to build and maintain relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past, highlighting your communication skills and proactive approach.
✨Demonstrate Financial Acumen
Since the role involves managing finances and driving billing targets, be ready to discuss your experience with financial management. Bring specific examples of how you've improved recoveries or handled debt recovery in previous roles.
✨Highlight Your Leadership Experience
This position requires developing junior staff and fostering a culture of continuous improvement. Be prepared to share your experiences in mentoring or training others, and how you’ve contributed to team development in your previous roles.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your knowledge of VAT returns, personal tax returns, and other relevant accounting practices. Be ready to answer questions that assess your technical expertise and problem-solving abilities in these areas.
