Complaints and Disrepair Co-ordinator Apply now
Complaints and Disrepair Co-ordinator

Complaints and Disrepair Co-ordinator

Full-Time 36000 - 60000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Manage legal disrepair cases and coordinate arbitration processes efficiently.
  • Company: Join a dedicated team focused on improving tenant and leaseholder experiences.
  • Benefits: Enjoy a supportive work environment with opportunities for professional growth.
  • Why this job: Make a real impact by ensuring tenants receive timely repairs and support.
  • Qualifications: Strong organizational skills and attention to detail are essential.
  • Other info: Ideal for those passionate about housing and community welfare.

The predicted salary is between 36000 - 60000 £ per year.

To manage and coordinate legal disrepair cases and arbitration processes, ensuring all disrepair claims are dealt with efficiently, with minimal legal and financial exposure for the Council. The role will ensure value for money is achieved in settling disrepair cases, coordinating with the repairs partnering and legal teams, as well as with residents. The Litigation Coordinator will handle a portfolio of cases, working closely with contractors and legal teams to ensure that disrepair cases are resolved promptly, while maintaining a high standard of service for tenants and leaseholders, and accurate record of the repairs history for individual repairs cases. The role will ensure accurate monitoring of repair cases, including repairs history, expenditure and financial forecasting on legal disrepair cases, and enable informed decision making to effectively manage the overall disrepair programme, including prioritization of disrepair cases. OR3425 AMRT1_UKTJ …

Complaints and Disrepair Co-ordinator employer: Job Switch

As a Complaints and Disrepair Co-ordinator, you will thrive in a supportive work environment that prioritizes employee growth and development. Our company fosters a collaborative culture where your contributions are valued, and you will have access to comprehensive training programs to enhance your skills. Located in a vibrant community, we offer competitive benefits and a commitment to ensuring a meaningful impact on the lives of residents, making us an excellent employer for those seeking rewarding and purposeful work.
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Contact Detail:

Job Switch Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complaints and Disrepair Co-ordinator

✨Tip Number 1

Familiarize yourself with the legal aspects of disrepair cases. Understanding the relevant laws and regulations will not only help you in interviews but also demonstrate your commitment to managing these cases effectively.

✨Tip Number 2

Network with professionals in the housing and legal sectors. Attend industry events or join online forums where you can connect with others who have experience in disrepair cases, as they may provide valuable insights or even job leads.

✨Tip Number 3

Showcase your organizational skills. As a Complaints and Disrepair Coordinator, you'll need to manage multiple cases simultaneously. Be prepared to discuss how you've successfully handled similar responsibilities in the past.

✨Tip Number 4

Research StudySmarter's approach to handling disrepair cases. Understanding our values and methods will allow you to tailor your discussions during the interview, showing that you're a great fit for our team.

We think you need these skills to ace Complaints and Disrepair Co-ordinator

Case Management
Legal Knowledge in Disrepair Law
Strong Communication Skills
Negotiation Skills
Attention to Detail
Financial Forecasting
Project Coordination
Problem-Solving Skills
Stakeholder Management
Record Keeping
Time Management
Analytical Skills
Customer Service Orientation
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Complaints and Disrepair Co-ordinator position. Understand the key responsibilities, such as managing legal disrepair cases and coordinating with various teams.

Highlight Relevant Experience: In your application, emphasize any previous experience you have in managing disrepair cases or working with legal teams. Use specific examples that demonstrate your ability to handle similar responsibilities effectively.

Showcase Your Skills: Focus on skills that are crucial for this role, such as communication, organization, and problem-solving. Provide concrete examples of how you've used these skills in past roles to achieve positive outcomes.

Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific requirements of the job. Mention your understanding of the importance of value for money in settling disrepair cases and your commitment to providing high-quality service to tenants and leaseholders.

How to prepare for a job interview at Job Switch

✨Understand the Legal Framework

Make sure you have a solid understanding of the legal aspects surrounding disrepair cases. Familiarize yourself with relevant laws and regulations, as this knowledge will demonstrate your capability to manage legal disrepair claims effectively.

✨Showcase Your Coordination Skills

Be prepared to discuss your experience in coordinating between different teams, such as repairs, legal, and residents. Highlight specific examples where you successfully managed multiple stakeholders to resolve issues efficiently.

✨Emphasize Financial Acumen

Since the role involves financial forecasting and managing expenditure, be ready to talk about your experience with budgeting and financial monitoring. Provide examples of how you've ensured value for money in previous roles.

✨Demonstrate Strong Communication Skills

Effective communication is key in this role. Prepare to discuss how you handle difficult conversations with tenants and contractors, and provide examples of how you've maintained a high standard of service while resolving disputes.

Complaints and Disrepair Co-ordinator
Job Switch Apply now
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